Summary
Overview
Work History
Education
Skills
Timeline
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JANICE MELODIA

ISABELA

Summary

Looking for an opportunity to provide for the family while working at home and to contribute my knowledgep for the success of the company.

Highly organized, quick learner, and motivated individual. Hard-working and passionate about my work and know how to get the job done. Excellent at dealing with constant change(s) in the work environment and excels at working with less/no supervision.

Overview

19
19
years of professional experience

Work History

Unit Manager

AIA PHILIPPINES
12.2023 - Current
  • Developed training programs, mentoring teammates to elevate performance and efficiency.
  • Evaluated team performance metrics, driving continuous improvement through targeted feedback.
  • Mentored new life planners during orientation periods for seamless integration into the team while maintaining high-quality standards.
  • Led unit to exceed performance goals through strategic planning and effective resource allocation.
  • Educate teammates how to perform well in our field of expertise as life planner to our clients.

Service Officer

BDO Unibank, Inc.
03.2007 - 06.2022
  • Responsible for the opening and closing of the bank vault both cash and documents.
  • Ensures prompt and efficient service delivery in compliance with the bank standards and internal control.
  • Performs start and end of day activities.
  • Supervises the cash services and ATM operations of the branch.
  • Acts as chief custodian of peso cash, foreign currencies, accountable forms, and late check of the branch.
  • Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature/approval.
  • Reviews/prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents/reports to concerned units.
  • Ensures that discrepancies are reported or resolved on time.
  • Coordinates the activities of the teller area by scheduling staff, assigning work, answering questions, resolving problems, assisting with complex transactions and sensitive client problems, and administering and explaining policies and procedures.

Education

Bachelor of Science - Commerce Major in Financial Management

University of Saint Louis - Tuguegarao
Tuguegarao City, Province Of Cagayan, Philippines
03.2005

Skills

  • Multitasking
  • MS Office, Excel/Word
  • Accounting
  • Quickbooks
  • Detail Oriented
  • Reliable
  • Adaptable
  • Leadership
  • Good Communication Skills
  • Time Management Skills
  • Honest
  • Teamwork

Timeline

Unit Manager

AIA PHILIPPINES
12.2023 - Current

Service Officer

BDO Unibank, Inc.
03.2007 - 06.2022

Bachelor of Science - Commerce Major in Financial Management

University of Saint Louis - Tuguegarao

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JANICE MELODIA