Jan Huey SANTOS
General Admin Analyst
Marikina City
Summary
I am a creative, detail-oriented and decisive professional that works well under pressure. I am highly trainable individual that can work under minimal supervision. Strongly focused, with the ability to complete task accurately in a fast paced environment with conflicting deadlines. Driven, results-focused sales and customer care expert with 4 years of experience in the customer service industry and almost 2 years in experience being a Program Coordinator. Excellent in communication Excellent in multitasking Knowledge MS office and Google Suites Knowledge in basic computer troubleshooting Work experience Education and Qualifications Skills
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
General Admin Analyst
Telus
TAGUIG CITY
08.2021 - Current
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Cultivated interpersonal skills by building positive relationships with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Customer service representative
Mastercard TELUS Mckinley West
Taguig
03.2018 - 08.2021
Customer service representative
Intelenet Global Services
06.2017 - 02.2018
Hotel reservations specialist
Teleperformance, Ortigas, Ab Mass communication
03.2016 - 12.2016
Education
AB Mass Communications -
Far Eastern University
Manila 06.2012 - 03.2016
Skills
General management and administration
Administrative support experience
Administrative management
Timeline
General Admin Analyst
Telus
08.2021 - Current
Customer service representative
Mastercard TELUS Mckinley West
03.2018 - 08.2021
Customer service representative
Intelenet Global Services
06.2017 - 02.2018
Hotel reservations specialist
Teleperformance, Ortigas, Ab Mass communication
03.2016 - 12.2016
AB Mass Communications -
Far Eastern University
06.2012 - 03.2016