Jan Estevez Ignacio
Antipolo City, Province Of Rizal
Summary
Qualified as a Website Analyst with robust background in providing analytical insights and strategic consulting. Demonstrated success in delivering actionable recommendations that drive business improvements and enhance operational efficiency. Leveraged advanced data analysis and problem-solving skills to support decision-making processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Analyst Consultant
Sutherland Global
Remote
01.2022 - 12.2024
- Identified opportunities for optimization through data mining techniques such as trend analysis or pattern recognition.
- Analyzed information and conducted troubleshooting to determine ideal solutions and provide recommendations to upper management.
- Worked with stakeholders and partners to gather, analyze and define requirements.
- Reviewed, interpreted and developed product value propositions and desired business benefits.
Website Advisor
Concentrix
Quezon City, Metro Manila, Philippines
12.2019 - 01.2022
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Used standardized assessments to evaluate abilities, interests and characteristics of different website owner.
- Monitor the websites of our client to ensure they're online globally.
- Educate our clients on how they can manage their website performance and stability.
Health Care Assistant
Results Companies
Pasig, Metro Manila, Philippines
07.2017 - 12.2019
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
- Enhanced team efficiency by streamlining inventory management for medical supplies.
Web Advisor
Inspiro (Formerly SPi CRM) - Head Office
Pasig, Metro Manila, Philippines
08.2016 - 10.2017
- Improved site performance through regular monitoring, updates, and troubleshooting.
- Performed ongoing competitor analysis and market research to identify emerging trends and areas for potential improvement within site architecture and content offerings.
- Enhanced user experience by optimizing website layouts and navigation features.
- Managed website projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
Customer Service Representative
Found Ever
Pasig, Metro Manila, Philippines
12.2014 - 01.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelors of Hotel And Restaurant Management - Tourism And Hotel Management
National University
Metro ManilaSkills
- Domains Support
- Cpanel & Plesk Support
- Monitoring, Firewall and Backups Support
- Wordpress Support
- Email Support
Employee
Jan, Estevez Ignacio, 526355, 07/06/23, SHAW, GoDaddy ATS Manila, LENOVO, PC1R84CQ, SHWDESGDWAH273, 1, I hereby acknowledge that I’ve taken possession of the above item(s) on this day in good working condition. I declare that I’ll abide by the company policies with integrity and will use them for official purpose only. Items declared above shall be surrendered in good working condition. In cases where terminal leaves are applied, equipment will be surrendered on the last working day. In cases where there is a preventive suspension issued, all company issued properties shall be surrendered before the effectivity of the suspension. Any damages will be shouldered by the undersigned. In cases of loss or damage to the above property or equipment, due or attributable to my fault or neglect, I hereby expressly authorize the company to deduct from my payroll account, so much amount as may be necessary to settle, pay and liquidate any due and outstanding cash advance/s, without need of further notice and demand, until my total obligation is fully paid and settled. This shall be without prejudice to the right of the company to take steps to further protect the interest of the company, including but not limited to administrative sanctions, as well as criminal and civil remedies provided by law., Jan Gilbert Ramos, GTI Specialist, 07/06/23, Jan Estevez Ignacio, 07/06/23
Certification
Certified Top 1 Performer as Website Security Analyst
Editing game map
I usually edit game maps in Warcraft and the heroes model to make it a modern version of their models as of this year.
Timeline
Analyst Consultant
Sutherland Global
01.2022 - 12.2024
Website Advisor
Concentrix
12.2019 - 01.2022
Health Care Assistant
Results Companies
07.2017 - 12.2019
Web Advisor
Inspiro (Formerly SPi CRM) - Head Office
08.2016 - 10.2017
Customer Service Representative
Found Ever
12.2014 - 01.2016
Bachelors of Hotel And Restaurant Management - Tourism And Hotel Management
National University