JANEN LAMBAN
Valenzuela City,Philippines
Summary
Accounting operations professional with hands-on experience in bank reconciliation, journal posting, refund tracking, and month-end reporting. Supports accurate financial records across IDRE refund activity, resolves discrepancies with internal teams, and maintains organised documentation for audit readiness and leadership review.
Overview
1
1
Language
9
9
years of professional experience
Work History
Billing Operations Analyst Level 1
CS Modern Workforce (Cloudstaff)
06.2025 - 10.2026
- Daily bank reconciliation and processing of refunds related to Independent Dispute Resolution Entities (IDREs)
- Perform daily reconciliation of outstanding refunds across all 13 IDREs to ensure timely and accurate identification of overpayments.
- Analyse payer remittances and IDR settlement data to validate refund eligibility.
- Coordinate with Refund team leads and Accounting to resolve discrepancies and ensure proper posting and documentation.
- Recognised and posted journal entries for arbitration refunds received from clients into bank statements.
- Posting journal entries for the refunds which cleared the bank account. Tracking the source bank account which initially paid the fee and transferring the refund to the correct bank account.
- Bank Reconciliation Responsibilities Check CSV vs IDRE Tracker vs PNC Bank Statement (check deposits) and ACH IDRE tracker vs PNC Bank Statement (ACH credits)
- Maintained organised and up-to-date records of refund activities for audit readiness, escalating discrepancies or issues for further investigation.
- Assist in month-end reporting and support internal audits related to IDR refund activities.
- Working closely with internal teams and external platforms to maintain financial accuracy and operational efficiency across all IDREs.
- Develops and organises reports into a format that can easily be evaluated by Leadership
- Reconciliation between Monthly IDRE Tracker vs AR posting (Awarded cases)
General Accounting Ops Analyst
Accenture Delivery Center
Manila
06.2018 - 06.2025
- Executed month-end closing procedures to ensure accurate financial reporting.
- Perform monthly intercompany reconciliations and prepare WIP aging reporting deliverables.
- Reconciles intercompany accounts with counterparties by investigating differences and discrepancies.
- Coordinated with business units for accurate, timely intercompany invoice and adjustment processing.
- Billing and Invoicing
- Verified invoice details, applied pricing rules, and generated accurate invoices on time.
- Coordinated with SME's and customer service teams to resolve order discrepancies and address customer inquiries.
- Monitored accounts receivable, tracked overdue invoices, and noted aging trends for follow-up.
- Prepared Miscellaneous Report (Quality Control Process Chart (QCPC), Daily Sales with Graph and Sales Recon.
- Review daily billing and aging report prior submission to client and follow up to clear items.
- Accounts Reconciliation
- Prepare account reconciliations from low to medium complexity.
- Investigate unusual postings and reconcile items found during account reconciliations.
- Supports the monthly and quarterly close, including preparation of supporting schedules and reconciliation of accounts to the general ledger.
- Seek guidance, assess tasks, and escalate issues beyond normal job scope.
- Achieved successful migration of tasks to ensure smooth transitions in various processes.
- Handled task migration, supporting smooth transition and stabilization of key processes.
- Provide training to junior team members on client and third-party processes.
- Assist in Treasury Daily Cash Analysis
- Prepared daily cash analysis reports and Batch Upload Template.
- Sent FIFO emails for payment and interest calculations. Prepared invoice automation for upload into JDE for principal loans. Updated monthly cash tracker to keep cash reporting current.
- Checked and pulled GL transactions using activity thresholds and supporting records.
Procure to Pay - Invoice Processing
Accenture Delivery Center
Manila
06.2017 - 06.2018
- Processed a high volume of invoices, ensuring timely and accurate entry into the system.
- Perform Meta data update in DFM (Document Flow Management).
- Support journal entry posting during month-end and year-end close process.
- Coordinated with vendors to resolve any discrepancies or issues related to invoices.
Education
Bachelor of Science - Accounting Technology
Pamantasan ng Lungsod ng Valenzuela
Skills
- Bank reconciliation
- Account reconciliation
- Refund tracking
- Journal posting
- Month end close
- Ledger review
- Microsoft Office and SAP ERP
- Knowledgeable in Black Line (Account Reconciliation) Software
- Pivot table creation
- Microsoft excel expertise
- Process improvement
- Quality assurance
- Analytical problem-solving
PERSONAL DATA:
Languages Spoken : Tagalog and English
Beginner
A1
Timeline
Billing Operations Analyst Level 1
CS Modern Workforce (Cloudstaff)
06.2025 - 10.2026
General Accounting Ops Analyst
Accenture Delivery Center
06.2018 - 06.2025
Procure to Pay - Invoice Processing
Accenture Delivery Center
06.2017 - 06.2018
Bachelor of Science - Accounting Technology
Pamantasan ng Lungsod ng Valenzuela
Work Preference
Location Preference
HybridRemoteLocation: Valenzuela City, Philippines, PH
Open to relocation: Yes