Hi, I’m
JANELYN CO
IT Business Analyst
San Juan,Metro Manila
Summary
Seasoned Business Analyst offering 8+ years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
Titanium Technologies Inc.
FREELANCE LEAD BUSINESS ANALYST
07.2023 - 12.2023
Job overview
- Lead business analyst for a start-up project. Managing all process improvements of the company, as well as, the project. Working with the Product owner to prioritize, organize and assess the project scope and limitations. Assisting the UI/UX designer in creating screen mockups. Meeting with the stakeholders and product owner to gather requirements. Translating the requirements to user stories in JIRA. Managing the JIRA board and the backlog. Working with the developers and testers to produce and release a working product every sprint. Creating and managing all project documents. Managing the team’s timeline of activities.
- Technologies used: JIRA, Microsoft Office (Excel, PowerPoint, Word), Mattermost
The Movement
FREELANCE PRODUCT OWNER
05.2023 - 07.2023
Job overview
- As the Product Owner for this project, I help decide, prioritize, organize and prepare product assets for the development team. Responsibilities include but not limited to the following: Work with internal and external customers to analyze the needs and align product roadmap to strategic goals, incorporate feature requests into product roadmap, develop scope and define backlog items (epics/features/user stories) that guide the Agile software development team with complete and approved product specification, set sprint goals and define acceptance criteria, solve product-related problems, plan releases and upgrades, complete trade-off analysis to stay on track towards business deliverable commitments, draft key objectives and results, strategies and apply the data for the product to make business decisions, follow progress of work and address production issues during sprints, collaborate with stakeholders during the visioning and concept development of a product, accountable for the created product(s), deliver the product model and communicate the product needs with business partners, assess value, develops cases, and prioritize stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy, identify and help the client understand the business model, value and value proposition, develop and maintain an appropriately prioritized backlog of user stories for implementation, act as an ambassador for the product internally and externally and as the primary contact for queries related to the product, develop appropriately detailed specifications for the product features so they are clearly understood by the development teams, and refine agile methodologies based on results and client feedback.
- Technologies used: Slack, Figma, Zoom, Microsoft Excel, JIRA, Confluence
Qumulus Technology Ltd.
FREELANCE LEAD BUSINESS ANALYST
12.2022 - 04.2023
Job overview
- As the lead business analyst for this four-month project, I scheduled team meetings with the stakeholders and the team to gather requirements and discuss key points. For every meeting, a document for the minutes is created and sent through Slack for the whole team to review. After which, user stories are created in JIRA for the development team. Epics are also created in JIRA and are broken down to user stories. For the system design, I provide my suggestions and inputs for the UI/UX designer whenever I review the output in Figma. Analyzing the price listing and comparing them with our competition was also done using advanced macros in Microsoft Excel which was used as input data for the homepage and price listings.
- Technologies used: Slack, Figma, Zoom, Microsoft Excel, JIRA
Symple Ltd.
FREELANCE LEAD BA / PM / SCRUM MASTER
08.2020 - 02.2023
Job overview
- As the lead business analyst, I scheduled team meetings with the stakeholders and the team to gather requirements and discuss key points. For every meeting, a document for the minutes is created and uploaded to Confluence for the whole team to review. If a recording of the meeting is required, it will also be uploaded. After which, user stories are created in AHA and migrated to JIRA for the development team. Epics are also created in JIRA and are broken down to user stories. Developers and testers are supported by me whenever they require assistance in terms of business rules and other requirements. For the system design, I provide my suggestions and inputs for the UI/UX designer whenever I review the output in Figma. Mock screens are also created if the prototype in Figma is not enough. For scrum ceremonies, I handle backlog creation and backlog grooming.
- As the interim project manager for the IT team, I make sure that the team delivers quality output on the specified deadline. All team schedules are created and documented and can be found in Confluence. Risks are also managed by making sure that the team does not overcommit.
- As the interim scrum master, I schedule and facilitate all scrum ceremonies (daily scrum meetings, planning, retrospective, planning, and product demo) and make sure all members of the team are present and have the necessary tools to participate. Moreover, if any team member has any impediments, I make sure that it is resolved as soon as possible. All sprints are also handled by me - starting, ending and modifying the duration.
- Technologies used: Slack, XD, Figma, Confluence, Microsoft Teams, Zoom, Microsoft Office, JIRA, RetroBoard, JazzHR, AHA
FWD Philippines
BUSINESS SOLUTIONS ANALYST
01.2020 - 05.2020
Job overview
- Business Solutions Analyst, Product Owner, and Subject Matter Expert for the Distribution Management System (DMS). Handled creation and maintenance of the company business rules defined in DMS - Kpl, compensation and agent registration. Prepared functional documentation for the development team and provided support in terms of business rules and documentation. Also managed UAT testing as a business user and provided sign-off.
- Technologies used: Microsoft Office (Excel, PowerPoint. Word. Visio), MySQL, IBM Notes
MICROSOURCING
BUSINESS ANALYST
05.2019 - 12.2019
Job overview
- Business Analyst for the delivery improvement team of an Australian company (SALMAT) focusing on documenting, updating, and improving the company’s business processes, as well as, maintaining the project’s page on the intranet website. For process improvement, initiatives to reduce company costs are being done by identifying pain points in the process and leading teams to reduce gaps in operations.
- Technologies used: Microsoft Office (Excel, PowerPoint, Word, Visio)
SUN LIFE FINANCIAL OF CANADA PHILIPPINES, INC
BUSINESS SYSTEMS ANALYST
06.2016 - 01.2019
Job overview
- Lead BSA for a ground-up project. Prepared functional requirements for application enhancement and maintenance by translating high-level design documents to technical design including creation of UI mock screens and prototypes. Handled testing and support during SIT, UAT, and PROD testing phases. Provided support for developers and testers in terms of business rules and documentation. Created and handled timeline of activities for the team. Managed and updated all project documents.
- Presented requirements document review, project phase kick-offs, project overview and in-depth project information for business users. Coordinated with business users and business partners for requirements gathering and project updates. Facilitated daily team meetings for enhancement and production issue progression.
- Technologies used: IBM Notes, MySQL, JIRA, Microsoft Office (Excel, PowerPoint, Word, Visio)
INDRA PHILIPPINES, INC
CONSULTANT
03.2012 - 01.2016
Job overview
- Business and Data Analyst for the Data Mart Team and Service Application Team. Performed processing of customers’ refund using different types of applications, created memos for process approval; notification; and follow-ups, coordinated and answered queries of clients through emails and phone calls, created and presented PowerPoint slides regarding the processes that are being handled- for the team’s overall knowledge, performed project cost waiving, and created reports through data extraction using MySQL queries to satisfy the needs of the client.
- System and Business Analyst for Globe Telecom’s Business Process Modeling (BPM) systems. Performed analysis of Globe Sunrise’s Tattoo@Home installation and repair processes, coordinated with Globe user/process owners and developers to meet the requirements of the business through meetings; con-calls; emails and consultations, created documents such as: minutes of the meetings (MoM); software requirements specifications (SRS); and detailed functional specifications (DFS), created process flows for Globe Sunrise’s repair and installation processes and sub-processes; and conducted meetings for business user requirements (BUR), process flow, and system flow validation and finalization.
- System designer, analyst and developer for Globe Telecom's Business Process Modeling (BPM) systems. Created, handled, and maintained new and existing internal/external products of Globe using the Appian BPM Suite.
- System developer for MERALCO's Retails Electricity Supply (RES) Customer Management System. Performed enhancements on existing products of Indra, SGC (customer management system), using Powerbuilder, Java, Oracle, and other v10 tools to meet the requirements of the client.
- System analyst and developer for MERALCO’s Finance Management System. Handled and maintained different modules (Financial Transaction, Payables and Receivables, Refund, Process Manual, Accounting Manual, and other system interfaces), as well as, report generation for clients and client support. Furthermore, managed the archiving of MERALCO’s finances for data migration.
- Technologies used: Lotus Notes, MySQL, Microsoft Outlook, v10, Appian BPM, Microsoft Visio, Bizagi, Java, Oracle, PowerBuilder, Mainframe (Natural & JCL), MS Office, UNIX and C
JUPITER SYSTEMS INC.
INTERN
05.2010 - 06.2010
Job overview
- Enhanced an existing system in C#.
Education
DE LA SALLE UNIVERSITY- MANILAManila, Metro Manila, Philippines
Bachelor of Science from Computer Science, Software Technology
01.2007 - 04.2012
IMMACULATE CONCEPTION ACADEMYSan Juan, Metro Manila, Philippines
High School Diploma
01.1996 - 04.2007
Skills
JIRA
Confluence
Java programming
Agile Development
Scrum
BPMN
Business Analysis
Requirements Gathering
Data Mapping
Effective Communication
Software development life cycle
Technical Writing
Documentation
Documentation Management
Project Management
Multitasking Abilities
Attention to Detail
Analytical Thinking
Problem-Solving
SQL and Databases
Analytical Skills
Teamwork and Collaboration
Process Optimization
Requirements Analysis
Consulting
Process Development
User Acceptance Testing
Product Development
Process Improvement
Personal Information
Born on October 26, 1989 in Metro Manila, Philippines. Fluent in both English and Filipino. Can speak and understand basic Mandarin. Knowledgeable in Microsoft programs, SQL, JIRA, Confluence, Java programming, Agile Development, Scrum, BPMN, Business Analysis and Requirements Gathering. Also open to work outside the field of programming, analytics and management. Adaptable, friendly, determined, goal- oriented and responsible.
Research Papers
2010-06-01, ACTIVITY PREDICTION USING CONTEXT, An undergraduate thesis which focuses on activity prediction using emotions and objects.
References
Available upon request.
Training
- June, 2018 | AGILE SCRUM PRACTITIONER | Introduces the time-tested practices for managing product backlogs, planning releases, and iterations (Sprints), and tracking and reporting progress. Discuss how to effectively plan and run daily Scrum meetings, sprint planning meetings, sprint reviews, retrospectives, and more, ECCI-Apex Global Learning.
- October 2017 | AGILE | Understanding of scrum values, practices, and applications; and provides a level of knowledge and expertise above and beyond that of project managers, Sun Life Financial of Canada Philippines, INC.
- September 2017 | PRESENTATION ESSENTIALS WORKSHOP | Introduction to basic principles and techniques in preparing and delivering presentations, Sun Life Financial of Canada Philippines, INC.
- July 2017 | BRIGHTER WAY MANAGEMENT SYSTEMS (BWMS) | Continuous Improvement framework that focuses on the customer and engages employees. It is based on proven lean management methodologies and is supported through the Centre of Excellence, Sun Life Financial of Canada Philippines, INC.
- July 2017 | GREEN BELT LEAN SIX SIGMA | Provides the context of leading continuous improvement projects by spanning LEAN competence with complete holistic problem solving approach of SIX SIGMA. Equips individuals with the tools and techniques to kick-off continuous improvement initiatives to improve KPI, Sun Life Financial of Canada Philippines, INC.
- May 2017 | INSURANCE BASICS | In-depth discussion on insurance basics and principles, Sun Life Financial of Canada Philippines, INC.
- April, 2017 | LOMA 281 CERTIFICATION | Meeting customer needs with insurance and annuities, Sun Life Financial of Canada Philippines, INC.
- April, 2017 | SUNNY SOLUTIONS | In-depth discussion on life insurance and mutual funds concept and principles, Sun Life Financial of Canada Philippines, INC.
- December 2015 | FUNDAMENTALS OF BUSINESS ANALYSIS | Basic knowledge for business analysts- requirements gathering, presentation, research, and documentation, Indra Philippines, INC.
- November 2015 | SERVICIO INDRA | Effectively work and provide high quality service for clients, Indra Philippines, INC.
- September 2014 | APPIAN BPM SUITE | Design, implement and manage business processes following Appian Center of Excellence (CoE) best practice, Globe Telecom.
- June 2014 | AGILE TRAINING | Agile framework and its application, Indra Philippines, INC.
- May 2014 | WORKING IN TEAMS | Effectively work in a team, Indra Philippines, INC.
- June 2013 | EFFECTIVE PRESENTATION | Proper research and preparation of materials and presentation effectiveness, Indra Philippines, INC.
- November 2012 | POWER101 | Overview of MERALCO’s processes, Indra Philippines, INC.
- October 2012 | CLOUD COMPUTING | Overview of using cloud computing, Indra Philippines, INC.
- August 2010 | CEHCI BOOTCAMP | In-depth discussion on the different algorithms to be used in the Center for Empathic Human-Computer Interactions Laboratory, De La Salle University- Manila.
- June 2009 | JAVA PROGRAMMING | In-depth discussion on the Java language, De La Salle University- Manila.
Timeline
FREELANCE LEAD BUSINESS ANALYST
Titanium Technologies Inc.
07.2023 - 12.2023
FREELANCE PRODUCT OWNER
The Movement
05.2023 - 07.2023
FREELANCE LEAD BUSINESS ANALYST
Qumulus Technology Ltd.
12.2022 - 04.2023
FREELANCE LEAD BA / PM / SCRUM MASTER
Symple Ltd.
08.2020 - 02.2023
BUSINESS SOLUTIONS ANALYST
FWD Philippines
01.2020 - 05.2020
BUSINESS ANALYST
MICROSOURCING
05.2019 - 12.2019
BUSINESS SYSTEMS ANALYST
SUN LIFE FINANCIAL OF CANADA PHILIPPINES, INC
06.2016 - 01.2019
CONSULTANT
INDRA PHILIPPINES, INC
03.2012 - 01.2016
INTERN
JUPITER SYSTEMS INC.
05.2010 - 06.2010
DE LA SALLE UNIVERSITY- MANILA
Bachelor of Science from Computer Science, Software Technology
01.2007 - 04.2012
IMMACULATE CONCEPTION ACADEMY
High School Diploma
01.1996 - 04.2007