Janelle Maegahn Gabo
NAGA CITY,Philippines
Summary
Dedicated and reliable Cashier with experience in cash handling, customer service, payment processing, and daily cash reconciliation. Skilled in handling financial transactions accurately, resolving customer concerns, and maintaining excellent service standards in fast-paced environments. Strong attention to detail, organizational skills, and ability to work efficiently under pressure. Proven track record of ensuring accurate cash management while delivering outstanding customer service. Ready to contribute professionalism, integrity, and efficiency to support business operations.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Performing Artiste
KIMMD LTD
HOLIDAY INN ATRIUM, Singapore
2025.10 - 2026.04
- Performed professionally in accordance with company and venue standards
- Maintained positive customer engagement and hospitality service
- Worked effectively in an multicultural and fast-paced environment
- Demonstrated professionalism, punctuality, and adaptability throughout contract period
Cash Teller
CAMSUR SPORTS ARENA
Milaor Camarines Sur
2025.05 - 2025.10
- Processed customer payments and cash transactions accurately
- Assisted customers with inquiries and account concerns
- Prepared daily cash reconciliation reports
Area Supervisor
PROCAST INC
Pasay Metro Manila
2024.08 - 2025.04
- Supervised daily operations and staff performance
- Coordinated schedules, manpower, and operational requirements
- Prepared reports and communicated updates to management
- Ensured efficient workflow and compliance with company standards
- Created and enforced safety policies to ensure a safe work environment
Finance Officer
PROCAST INC
Pasay Metro Manila
2022.09 - 2024.08
- Managed financial records, documentation, and billing tasks
- Assisted with payroll preparation and administrative support
- Maintained accurate filing systems and reports
- Coordinated with suppliers, staff, and clients regarding financial concerns
- Prepared budget forecasts and monitored variances between actual and budgeted performance
Customer Service Associate
IVLEADS
Deca Sabella, Subdivision
2019.04 - 2020.12
- Assisted customers with inquiries and resolved concerns effectively
- Processed payments, refunds, and account updates accurately
- Maintained excellent customer service standards
Packer / Sales Associate
LOTUS
Abella Naga City
2017.02 - 2019.02
- Assisted customers with product inquiries and purchases
- Packed items accurately and efficiently
- Maintained cleanliness and product display
- Supported inventory and stock monitoring activities
Education
Some College (No Degree) - BSBA MARKETING MANAGEMENT
Naga College Foundation
PENAFRANCIA, NAGA CITY05.2015
Sabang National High School
Felix Plazo St. Sabang Naga City 2009.06 - 2013.05
TESDA Certificate - COMPUTER LITERATE
Global IT
2017.07 - 2017.08
Skills
- Adaptability in Multicultural Work Environments
- Time Management & Multitasking
- Production Operations
- Quality Inspection
- Packaging & Sorting
- Inventory Handling
- Warehouse Support
- Safety Compliance
- Customer Service & Client Relations
- Cash Handling & Financial Processing
- Administrative Support
- Microsoft Office Applications
- Data Entry & Online Research
- Communication & Interpersonal Skills
LANGUAGES
English 100%
Filipino 100%
Timeline
Performing Artiste
KIMMD LTD
2025.10 - 2026.04
Cash Teller
CAMSUR SPORTS ARENA
2025.05 - 2025.10
Area Supervisor
PROCAST INC
2024.08 - 2025.04
Finance Officer
PROCAST INC
2022.09 - 2024.08
Customer Service Associate
IVLEADS
2019.04 - 2020.12
TESDA Certificate - COMPUTER LITERATE
Global IT
2017.07 - 2017.08
Packer / Sales Associate
LOTUS
2017.02 - 2019.02
Sabang National High School
2009.06 - 2013.05
Some College (No Degree) - BSBA MARKETING MANAGEMENT
Naga College Foundation