JANE JACINTO
Human Resource Officer
Baguio City
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
11
11
years of professional experience
Work History
Human Resource Officer
Purchase and Grow Inc.-Teritorrial Distributor of Globe Telecom
Baguio City
06.2023 - Current
- Coordinated employee placements and administrative details.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Processed paperwork and hiring details for promotions and lateral position changes.
Business Development Officer
Purchase and Grow Inc.-Teritorrial Distributor of Globe Telecom
Baguio City
06.2018 - 05.2023
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Delivered campaigns to solidify new client opportunities and generate new business.
- Kept meticulous client notes and updated account information in company databases.
- Collaborated with sales and marketing departments to support client acquisition.
- Consistently exceeded quotas through penetration of new accounts.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Set and achieved company defined sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
Business Development Officer
Garbes and Garbes Trading Corporation-Teritorrial Distributor of Globe Telecom
Baguio City
07.2016 - 05.2018
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Generated new business with marketing initiatives and strategic plans.
- Collaborated with sales and marketing departments to support client acquisition.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
Personal Caregiver
Marissa Marforri
Las Pinas City
07.2013 - 10.2013
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
Bachelor of Science - Business
PLT College Inc.
Bayombong, Nueva Vizcaya 01.2010 - 06.2013
KAYAPA HIGH SCHOOL
Kayapa, Nueva Vizcaya 06.2007 - 03.2010
SINAPAOAN ELEMENTARY SCHOOL
Santa Fe, Nueva Vizcaya 04.2001 - 03.2000
Skills
Scope Definition
Documentation Management
Stakeholder Relations
Staff Management
Resource Allocation
Team Leadership
Documentation and Reporting
Customer Relationship Management
Detail Oriented
Team Collaboration
Cost Analysis
Budget Control
Project Management
Performance Monitoring
Phone and Email Etiquette
Applicant
JANE B. JACINTO
Personal Information
- Citizenship: Filipino
- Date of Birth: 06/11/1986
- Gender: Female
- Marital Status: Single
Place Of Birth
Sinapaoan, Santa Fe Nueva Vizcaya
References
Available upon request
Timeline
Human Resource Officer
Purchase and Grow Inc.-Teritorrial Distributor of Globe Telecom
06.2023 - Current
Business Development Officer
Purchase and Grow Inc.-Teritorrial Distributor of Globe Telecom
06.2018 - 05.2023
Business Development Officer
Garbes and Garbes Trading Corporation-Teritorrial Distributor of Globe Telecom
07.2016 - 05.2018
Personal Caregiver
Marissa Marforri
07.2013 - 10.2013
Bachelor of Science - Business
PLT College Inc.
01.2010 - 06.2013
KAYAPA HIGH SCHOOL
06.2007 - 03.2010
SINAPAOAN ELEMENTARY SCHOOL
04.2001 - 03.2000