Secure a growing career opportunity to fully utilize my education, skills and experience, while making a significant impact and contribution to the success of the company.
Overview
17
17
years of professional experience
Work History
Account Manager
Brootzu.eu
12.2022 - 01.2024
Handle account receivables ,payables and expenses.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Receive and verify loan payments, mortgage payments, and utility bill payments.
Prepares business presentations, proposal and quotations as requested by clients.
Prepares client invoices.
Developed customized account plans for clients to help them achieve their business goals
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved
Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives
Sales Executive and Lead Generation Specialist
SBT Philippines
02.2020 - 04.2022
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Responsible for ensuring success of SBT in overseas market by developing research and marketing strategies, increasing clients network, negotiating and closing successful sales..
Acts as contact between company and customers in negotiating terms of agreement, discussing products and services covered by company and closing sales deals
Calls prospective clients and convinces them to enter or to repeat business with company.
Managed over 50 customer calls per day
Financial Analyst
Banco De Oro Universal Bank Inc.(BDO)
03.2007 - 06.2018
Monitor charges and payments for unpaid loan amortization.
Process outgoing wire transfer of foreign currencies.
Handle SSS and Phil Health transactions.
Performed incoming cash remittances / money transfers. Process payroll, demand draft, fund transfer, treasury transaction and forex transaction.
Established bank products and cross-selling existing bank services to customers.
Responsible for processing all new accounts transactions. Opening, maintaining and closing of all accounts types, including safety deposit box.
Assisting customer in their selection of various accounts and financial services.
Maintaining good customer relations and referring customer for appropriate staff for new services.
Balancing and vouching transaction slips at end of day.
Prepare reports on SSS and Phil Health Collection every 15th and 30th of month.
Education
Bachelor of Science - Business Administration Major in Banking & Finance
University of Rizal System
Philippines
06.2024 - Current
Skills
Customer Service
Timeline
Bachelor of Science - Business Administration Major in Banking & Finance