Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Cooking
Languages
Timeline
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JANE D. MEDINA

Mabalacat

Summary

Dynamic and results-driven professional with extensive experience in appointment setting, lead generation, and sales. I am seeking to leverage my expertise to drive company growth and achieve exceptional results in a challenging and rewarding role.

Professional in client engagement and scheduling with knack for clear communication and efficient organization. Proven ability to build strong client relationships and streamline appointment processes. Reliable team player who adapts to dynamic environments and prioritizes results through effective collaboration and problem-solving.

Professional with strong experience in client interaction and scheduling, prepared for this role. Proven ability to build rapport, manage time efficiently, and adapt to changes. Demonstrates reliability and collaborative spirit, ensuring team goals are met. Skills include effective communication, organizational prowess, and focus on achieving tangible results.

Experienced with coordinating schedules and managing client communications. Utilizes strong interpersonal skills to ensure client satisfaction and appointment accuracy. Knowledge of optimizing scheduling efficiency to support team goals and enhance overall productivity.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Appointment Setter / B2B Sales Cold Calling Specialist

Micharity
01.2023 - 08.2025
  • Utilize various tools and platforms to gather contact information for key decision-makers in target companies.
  • Conducted targeted outbound calls and emails to promote products and services.

Team Leader / Outbound Sales Representative

Refocus
01.2021 - 01.2023
  • Guided and motivated a team to achieve project goals and deadlines.
  • Conducted targeted outbound calls and emails to promote products and services.
  • Initiate outbound calls to potential B2B clients to introduce and promote products or services.

Lead Generation Specialist

Cloudstaff
01.2020 - 01.2021
  • Specialized in domains, email, office backup, security, and Office 365 login.
  • Generated high-quality leads through research, cold calling, and email campaigns.

Team Leader

Mos Outsourcing Company
01.2018 - 01.2020
  • Managed and inspired a team to complete projects on time and within scope.
  • Ensured team goals were met through proactive guidance and support.

Team Leader

BSD Trade Services
01.2015 - 01.2018
  • Monitored processes and identified areas for improvement to enhance efficiency.
  • Achieved client satisfaction through diligent project management and communication.

Team Leader

Convergys
01.2011 - 01.2015

Education

Holy Angel University
01.2004

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Holy Angel University
01.1999

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Sapang Biabas Elementary School
01.1994

Skills

  • Experienced in using various CRM systems to manage customer relationships, streamline processes, and enhance sales performance, including:
  • Amo
  • Kommo
  • Zoho
  • Zendesk
  • Bitrix24
  • NetSuite
  • HubSpot
  • Lead Generation & Conversion
  • Appointment Setting
  • Team Leadership & Project Management
  • Customer Service & Account Management
  • Time management
  • Flexible schedule
  • Client relationship management
  • Phone etiquette expert
  • Setting appointments
  • Cold calling
  • High-volume call environments
  • Script memorization
  • Telephone etiquette
  • Salesforce CRM
  • Positive attitude

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of [20] staff members.

Certification

  • [Area of certification] Training - [Timeframe]

Additional Information

I’d like employers to know that aside from my professional experience, I have a genuine passion for cooking, which has helped me develop strong attention to detail, creativity, and patience — qualities I also apply to my work. I enjoy experimenting with new recipes and cuisines, which reflects my willingness to learn and adapt quickly. I also love collaborating with others, whether in the kitchen or at work, to create something great together.

Cooking

I’d like employers to know that aside from my professional experience, I have a genuine passion for cooking, which has helped me develop strong attention to detail, creativity, and patience — qualities I also apply to my work. I enjoy experimenting with new recipes and cuisines, which reflects my willingness to learn and adapt quickly. I also love collaborating with others, whether in the kitchen or at work, to create something great together.

Languages

English
Upper intermediate (B2)

Timeline

Appointment Setter / B2B Sales Cold Calling Specialist

Micharity
01.2023 - 08.2025

Team Leader / Outbound Sales Representative

Refocus
01.2021 - 01.2023

Lead Generation Specialist

Cloudstaff
01.2020 - 01.2021

Team Leader

Mos Outsourcing Company
01.2018 - 01.2020

Team Leader

BSD Trade Services
01.2015 - 01.2018

Team Leader

Convergys
01.2011 - 01.2015

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Holy Angel University

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Sapang Biabas Elementary School

Holy Angel University
JANE D. MEDINA