Working out playing basketball and football to maintain a good health
Jan Dlanor Initan
Debt Collection Specialist
Manila City
Summary
A highly motivated and goal driven person passionate and well experience working in different industries providing a high quality service in any field of work im capable of. I can contribute my knowledge and hard work to make sure and achieve a good results.
Skilled Debt Collection Specialist with expertise in collections and success in improving accounts receivable functions and performance. Successful in applying recovery strategies and negotiating with account holders to cut outstanding debts and aged accounts. Excited to bring talent to team offering opportunities for growth and advancement.
Overview
3
3
years of professional experience
Work History
Debt Collection Specialist
Altair Global Solution
03.2021 - 03.2024
- Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
- Recovered outstanding debts by implementing effective collection strategies and maintaining professional communication with debtors.
- Provided exceptional customer service during collections calls, leading to positive feedback from clients and improved relationships with debtors.
- Enhanced client satisfaction by providing detailed reports on collection progress and debtor status updates.
Education
Bachelor of Science - Maritime Transportation
Philippine Nautical And Technological Colleges
Manila City, Philippines 04.2001 -
Skills
Legal knowledge
Debt recovery
Dispute Resolution
Debt Settlement
Goal-Oriented
Call center experience
FDCPA Compliance
Customer Relationship Management
Debt Repayment Negotiation
Time Management
Updating Customer Accounts
Teamwork and Collaboration
Excellent Communication
Basic Mathematics
Fair Debt Collections Practices
Interests
Character Reference
Cris Gerald Guinto 09269789548 Senior Team Leader in Altair Global Solution
Lovely Lobreguito 09855489540 Subject Matter Expert in Altair Global Solution
Louis Anthony Herrera 09266907796 Service Desk Tier 2 in Visual edge IT
Timeline
Debt Collection Specialist
Altair Global Solution
03.2021 - 03.2024
Bachelor of Science - Maritime Transportation
Philippine Nautical And Technological Colleges
04.2001 -