Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Training
Generic
Jan Dhimros Divinadera

Jan Dhimros Divinadera

Licensed Customs Broker
Cebu City

Summary

Highly self-motivated and interested. Competent and hardworking, can work with less supervision; can handle work under pressure, with good interpersonal relationship, flexible, patient, able to work well with others, and fast learner.

Overview

10
10
years of professional experience
2
2
Certifications
1
1
Language

Work History

GS Customs Process Specialist – AU Customs Process & DQ Auditor

Kuehne + Nagel Global Services
09.2024 - 01.2026
  • Conduct quality audits of import/export declarations in line with customer instructions, customs laws, and regulations.
  • Maintain records of risk assessments, audit work products, and processes; escalate potential risks to management.
  • Communicate audit findings and corrective actions to customs manager, team leader, and compilers.
  • Develop and implement training, preventative measures, and continuous improvement plans based on audit results.
  • Support onboarding and training of new customs brokers.
  • Review and update customs clearance training materials and written instructions.
  • Assist in designing and deploying a customs audit program.
  • Identify and drive automation opportunities in customs auditing processes.
  • Ensure accurate recordkeeping in compliance with government regulations.
  • Stay current with trends and changes in customs, laws and regulations.

GS Customs Specialist – SME (Cargowise and Expedient system used)

Kuehne + Nagel Global Services
08.2020 - 09.2022
  • Prepare and process import/export declarations in line with customs laws and regulations.
  • Create transit documentation and ensure clearance instructions are followed precisely.
  • Calculate and process duties, taxes, and related charges using customs systems.
  • Verify correct commodity classification for imports and exports.
  • Advise stakeholders on restrictions, tariffs, quotas, and available regimes.
  • Complete and request supporting documents (Certificates of Origin, Health Certificates, etc.).
  • Maintain records in compliance with government regulations.
  • Stay up-to-date on customs laws, regulations, and industry trends.
  • Provide timely updates to customers on declaration status.
  • Respond promptly to customer inquiries regarding shipment status, documentation, and delivery schedules.
  • Resolve service issues with professionalism and empathy, ensuring customer satisfaction.
  • Client load: for North America and/or Suppliers: (Komatsu America Corporation, Joy Global Surface Mining INC., Komatsu America Ripley)

Airfreight Import Executive – SME

Kuehne + Nagel Shared Services
01.2020 - 08.2020
  • In charge of the import process, data entry, transport monitoring, document classification and customer service of goods via Air.
  • Processing of South Asia Pacific Countries bound air cargoes through company’s e-filing set up for faster delivery of shipments.
  • Communicates directly to customers and counterparts regarding document issues and cargo concerns.

Working scholar (assigned at College Registrar’s Department)

University of Cebu Maritime Education and Training Center
03.2016 - 10.2018
  • Update and manage academic records, including grades, enrollment status, and personal information.
  • Assist students with course registration, add/drop procedures, and enrollment verification.
  • Process applications, evaluate transcripts, and ensure students meet graduation requirements.
  • Prepare and distribute transcripts, diplomas, and certificates.
  • Safeguard confidential student information and comply with data protection policies.
  • Work with faculty and academic departments to schedule classes and exams.
  • Answer inquiries related to academic policies, deadlines, and procedures.

On-the-Job Trainee

Cabunayan Customs Brokerage
06.2018 - 09.2018
  • Shadowed daily activities of office staff to gain understanding of scope of work.
  • Maintained organized and updated file systems for easy staff use.
  • Provided administrative support to multiple departments, aiding in the smooth running of day-to-day operations.
  • Filed physical and digital copies of important documents to maintain accurate and consistent records.
  • Registered information on database to preserve accurate details.

Education

Bachelor of Science - Customs Administration

University of Cebu – Main Campus
Cebu City, Province Of Cebu, Philippines
10-2018

High School Diploma -

Don Sergio Osmeña Sr. Memorial National High School
Cebu City, Province Of Cebu, Philippines
04.2001 -

GED -

Labangon Elementary School
Cebu City, Province Of Cebu, Philippines
04.2001 -

Skills

Computer literate

Data Analysis and Quality

Continuous/Process improvement

Expert in Cargowise and Expedient (Logistics/Forwarding software/system used)

Stakeholder management

Business process mapping

Process automation

Attention to detail

Problem-solving

Certification

LICENSED CUSTOMS BROKER

Timeline

GS Customs Process Specialist – AU Customs Process & DQ Auditor

Kuehne + Nagel Global Services
09.2024 - 01.2026

GS Customs Specialist – SME (Cargowise and Expedient system used)

Kuehne + Nagel Global Services
08.2020 - 09.2022

Airfreight Import Executive – SME

Kuehne + Nagel Shared Services
01.2020 - 08.2020

On-the-Job Trainee

Cabunayan Customs Brokerage
06.2018 - 09.2018

Working scholar (assigned at College Registrar’s Department)

University of Cebu Maritime Education and Training Center
03.2016 - 10.2018

High School Diploma -

Don Sergio Osmeña Sr. Memorial National High School
04.2001 -

GED -

Labangon Elementary School
04.2001 -

Bachelor of Science - Customs Administration

University of Cebu – Main Campus

Personal Information

  • Age: 28
  • Height: 5'3''
  • Weight: 65 kgs
  • Date of Birth: 1998-01-10
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Roman Catholic

Training

  • SERVICE DELIVERY TRAINING & CONTINUOUS IMPROVEMENT TRAINING, KUEHNE & NAGEL GLOBAL SERVICES, One Montage, Cebu City, 2024-09-01
  • SPEAKS WITH DATA, KUEHNE & NAGEL GLOBAL SERVICES, One Montage, Cebu City, 2025-10-01
Jan Dhimros DivinaderaLicensed Customs Broker