Jan Derick Armada
Project Supervisor
Lucena City
Summary
Operations professional with history of driving process improvements and enhancing team productivity. Known for fostering collaborative work environment and achieving operational targets. Skilled in strategic planning and resource management, ensuring adaptability to changing demands and reliability in execution.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Limitless Konstraq Inc.
08.2024 - Current
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Team Leader - Project Management
CYX Manpower Services
06.2023 - 07.2024
- Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
- Exceeded client expectations consistently by delivering exceptional results through strong leadership, efficient processes, and clear communication.
- Optimized resource allocation across multiple projects simultaneously without compromising quality or timeline adherence.
- Collaborated with other department leaders to ensure consistency in approach across all projects within the organization.
Quality Assurance Field Inspector
JRT Telecom
04.2019 - 04.2023
- Performed audits of supplier facilities to ensure compliance with industry regulations and company requirements.
- Identified trends in defect occurrences through meticulous record-keeping, informing preventative measures taken by the production team.
- Collaborated with cross-functional teams to implement corrective actions, leading to improved product performance.
- Developed comprehensive documentation for each inspection, providing detailed feedback to improve overall product quality.
- Participated in regular safety trainings which contributed towards maintaining a safe working environment within the organization.
Team Leader
Maax Eye Telecom
09.2018 - 02.2019
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Education
Bachelor of Science - Information Technology
AMA Computer College Lucena City Campus
Lucena City, Quezon, Philippines 04.2001 -
High School Diploma -
Quezon National High School
Lucena City, Quezon, Philippines 04.2001 -
Skills
Staff evaluation
Timeline
Supervisor of Operations
Limitless Konstraq Inc.
08.2024 - Current
Team Leader - Project Management
CYX Manpower Services
06.2023 - 07.2024
Quality Assurance Field Inspector
JRT Telecom
04.2019 - 04.2023
Team Leader
Maax Eye Telecom
09.2018 - 02.2019
Bachelor of Science - Information Technology
AMA Computer College Lucena City Campus
04.2001 -
High School Diploma -
Quezon National High School
04.2001 -
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