Jan Bernard Mamon
Virtual Assistant
Pototan Iloilo,ILI
Summary
Dynamic Virtual Assistant with a proven record in customer service and content creation. Skilled in task prioritization and attention to detail, driving significant revenue increases through effective client engagement strategies.
I'm also a dependable professional with experience providing administrative, organizational and customer service support in virtual environments.
Overview
14
14
years of professional experience
Work History
Virtual Assistant
Perlage Studios
04.2020 - 01.2026
- Accurately logged prospect information into notes for future reference.
- Developed personalized welcome messages to connect with new subscribers effectively.
- Implemented mass direct messaging strategies during slow traffic to retain interest.
- Recognized potential buyers and top fans for targeted marketing initiatives. Facilitated one-on-one conversations with subscribers to nurture long-term connections
- Boosted revenue through pay-per-view (PPV) sales, reaching $200-$2000 or higher per shift.
- Maintained swift response times to fan inquiries, promoting positive interactions. Leveraged engagement techniques to enhance overall subscriber experience.
Graphic Designer
Self-employeed
01.2012 - 04.2020
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
Education
Bachelor of Science - Architecture
Iloilo Science And Technology University
La Paz, Iloilo City, Philippines 04.2001 -
Skills
Customer service
Microsoft office
Written communication
Task prioritization
Video editing
Basic graphic design
Content creation
Teamwork and collaboration
Attention to detail
Timeline
Virtual Assistant
Perlage Studios
04.2020 - 01.2026
Graphic Designer
Self-employeed
01.2012 - 04.2020
Bachelor of Science - Architecture
Iloilo Science And Technology University
04.2001 -