Jan Arnel F Calesterio
Iloilo City, Province of Iloilo
Summary
Dynamic and results-driven professional with experience at Restaurant and Catering Services, excelling in efficient multitasking and food safety compliance. Proven track record of enhancing customer satisfaction through streamlined service and effective issue resolution. Committed to maintaining cleanliness and hygiene while delivering fast, high-quality service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Fast Food Attendant
Resturant
03.2024 - 05.2025
- Collaborated with team members to streamline order processing and reduce wait times for customers.
- Demonstrated excellent multitasking abilities by efficiently handling multiple orders simultaneously, leading to increased productivity and customer satisfaction.
- Assisted in maintaining a clean and organized work environment for optimal productivity and safety.
- Piloted new procedures that resulted in shorter lines for customers without sacrificing quality or service standards.
Call Center Representative
Mailing Address
11.2023 - 05.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Waiter's Assistant
Catering Services
12.2023 - 02.2024
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waiter's Assistant
Catering Services
08.2023 - 01.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
SENIOR HIGH SCHOOL GRADUATE - Humanities
MANDURRIAO NATIONAL HIGH SCHOOL
Q. Abeto St, Mandurriao, Iloilo City, 5000 Iloilo04-2021
Skills
- Efficient multitasking
- Cleanliness and hygiene
- Food safety compliance
- Food preparation expertise
- Cleaning and sanitation
- Fast and efficient service worker
Accomplishments
EMPLOYEE OF THE YEAR
LOYALTY AWARD
RESCUE RANGER AWARD
Languages
English
Intermediate (B1)
Timeline
Fast Food Attendant
Resturant
03.2024 - 05.2025
Waiter's Assistant
Catering Services
12.2023 - 02.2024
Call Center Representative
Mailing Address
11.2023 - 05.2024
Waiter's Assistant
Catering Services
08.2023 - 01.2024
SENIOR HIGH SCHOOL GRADUATE - Humanities
MANDURRIAO NATIONAL HIGH SCHOOL
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