JAN EDWARD DOMINIC P. BASTO
Branch Manager
Surigao City,SUN
Summary
Store Manager coordinating 9+ employees per shift on the sales floor, staff performance, customer service, and cash handling, including 7–10 closeouts per week, across retail sales environments. Maintains inventory levels, merchandising standards, and team schedules, completing 7–12 merchandising checks per week, while keeping the store clean, safe, and ready for customers. Supports training, feedback, and daily execution to keep operations moving without disruption.
Overview
11
11
years of professional experience
Work History
Branch Manager
FUN NATION
Surigao City
03.2023 - 05.2026
- A Branch Manager at Fun Nation manages daily branch operations, managing staff, ensures excellent customer service, monitors sales and inventory, maintains equipment and safety standards, and reports branch performance to management.
- Implemented process improvements, reducing downtime and increasing productivity across the branch.
- Analyzed operational data to identify trends and inform strategic decision-making for branch growth.
- Oversaw branch security protocols, maintaining a safe workplace for both employees and customers alike.
- Oversaw opening and closing of branch and monitored overdrafts, wire transfers, collections and stop payment orders.
- Ensured accurate record-keeping by conducting thorough audits of branch financials and reporting discrepancies in a timely manner.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Maintained open lines of communication between branch employees by encouraging constructive feedback loops.
- Improved branch efficiency by streamlining processes and implementing time-saving strategies.
- Collaborated with senior management on strategic planning efforts aimed at growing the branch''s market share within the region.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Supervise daily branch operations and ensure smooth workflow.
Store Manager
MY HOME DEPOT JR INC
Surigao City
04.2019 - 01.2023
- Directed operations of store floor staff, encompassing sales associates, cashiers, and stockers. Implemented regular performance assessments to boost employee morale and efficiency. Led training initiatives for new employees to promote skill development. Organized shift schedules to align with business demands.
- Trained and mentored staff to improve team efficiency and service standards.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed visual merchandising plans that increased product visibility and engagement.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Coordinated promotional events that boosted foot traffic and strengthened community presence.
- Ensured compliance with company policies and procedures, enhancing operational consistency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Trained staff on operational procedures, enhancing team efficiency and performance.
- Led daily store operations to enhance customer experience and drive sales performance.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Lenovo Merchandiser
SUPRA ELECTRONICS CORPORATION W.L.L.
Doha
09.2016 - 09.2018
- To ensure that products appear in the right store at the appropriate time and in the correct quantities.
- Apply and include Plan stocks level and monitor performance
- Being a merchandiser for a particular product, you are responsible to do some tactics on how you can deal to sell your products and to catch customers.
- To ensure that the particular products are in visibility display and in a right pricing as well
- To be aware of any promotions on the floor, make note and update manager.
- Developed and implemented visual merchandising strategies to enhance product visibility and customer engagement.
- Collaborated with cross-functional teams to optimize inventory management and streamline stock replenishment processes.
- Analyzed market trends and consumer preferences to inform product selection and promotional strategies.
- Conducted regular store visits to assess compliance with merchandising standards and provide actionable feedback.
- Trained junior staff on best practices in product presentation and inventory control techniques.
- Led initiatives to improve sales performance through strategic product placement and targeted promotions.
- Managed vendor relationships to ensure timely delivery of merchandise and alignment with marketing campaigns.
- Evaluated sales data to identify opportunities for improvement in product assortment and display effectiveness.
- Typically, responsibilities of the job include:
- Working closely with buyers and other merchandisers to plan product ranges.
- Meeting with suppliers, distributors and analysts.
- Doha, Qatar
Graphic Artist
DID-ON Graphic Advertising
Surigao City, Surigao del Norte
03.2016 - 06.2017
- Visual Ideation/Creativity
- Typography
- Design Software (Photoshop, Illustrator, InDesign, etc.)
- Color Theory
- Print Design (Wide Machine)
- Surigao City, Surigao del Norte
Data Encoder (Job Order)
SURIGAO CITY HALL COMPOUND
Surigao City
01.2015 - 01.2016
- A data encoder typically includes duties such as entering data, maintaining databases and client files, managing hard copies, scanning documents and handling other data-related tasks. Entering accurate data while following all regulations and maintaining confidentiality is all part of the job.
- Environmental Natural Resource Office (ENRO)
- Basic Software Knowledge.
- Good Written and Communication Skills
- Fast Typing Speed. ...
- High Levels of Concentration.
- Typing Skills.
Education
Bachelor of science - Computer Engineering
STI COLLEGE SURIGAO
SurigaoSkills
Branch operations management
Staff scheduling
Inventory control
Sales reporting
Safety compliance
Office organization & administration
Calendar management
Meeting & event planning
Records & database management
Filing & data entry
Point of sale systems
Merchandise display planning
Vendor relations
Purchase order processing
Budget tracking
Loss prevention procedures
Performance reporting
Workforce scheduling
Staff coaching
Document control
Inventory auditing
Process improvement
Timeline
Branch Manager
FUN NATION
03.2023 - 05.2026
Store Manager
MY HOME DEPOT JR INC
04.2019 - 01.2023
Lenovo Merchandiser
SUPRA ELECTRONICS CORPORATION W.L.L.
09.2016 - 09.2018
Graphic Artist
DID-ON Graphic Advertising
03.2016 - 06.2017
Data Encoder (Job Order)
SURIGAO CITY HALL COMPOUND
01.2015 - 01.2016
Bachelor of science - Computer Engineering
STI COLLEGE SURIGAO
Disclaimer
I hereby certify that all information above is true and correct to the best of my knowledge.
SEMINARS ATTENDED:
- Incident Command System (ICS)
- In Accordance with OSHA Regulations and FEMA Standards
- Held Via Zoom Webinar Conference
- March 02, 2026
- National Incident Management System (NIMS)
- Flood Disaster Awareness Training
- Flood Cleanup Awareness Training
- In Accordance With Federal and State OSHA Regulations
- March 01, 2026
- Safety Officer 2 Basic Occupational Safety and Health (BOSH)
- Dole Accreditation, Certified Safety Officer 2
- February 16, 17,18 and 19
- Basic Firefighting Training
- The Maritime Training Center of the Philippines
- March 01 – 10, 2017
- Personal Survival Techniques
- Fire Prevention and Fire Fighting
- Elementary First Aid
- Personal Safety and Social Responsibility
- Basic Occupational Safety and Health (BOSH)
- Tomas Morato Extension
- Hotel Rembrandt, Quezon City Philippines
- April 24 – 29, 2016