Jamil Saide
Store Manager
Binan
Summary
* Entrepreneurial, creative, and resourceful.
* High level of organizational and interpersonal skills.
* Able to lead team members to productivity.
Overview
33
33
years of professional experience
Work History
Freelance Consultant – Retail Store Operations
10.2022 - Current
- Selling Operations Management, Mentoring of the front lines on the selling operational discipline through trainings, and pep talk, Selling strategies and targets, Improve manpower productivity, Merchandise and Inventory Management, Proper merchandise display strategies, store lay-out and directions, Stock level, replenishment, FIFO, Customer Service
Shopwise – Robinsons Retail Holdings, Inc. Philippines
Store Manager
09.2021 - 09.2022
- Sales and profitability, Merchandising and Shrinkage Control, People Management, Customer Service, Reportorial and other Store Requirements
Shopwise – Robinsons Retail Holdings, Inc. Philippines
Asst. Store Manager – Selling
08.2020 - 08.2021
- Managed operations of entire department, Assist Store Manager in Planning and implementing strategies to attract customer, Track the progress of weekly, monthly, quarterly and annual objectives, Monitor and maintain store inventory, Evaluate employee performance and identity and training needs, Supervise and motivate staff to perform their best, Handle complains from customer, Make sure employees adhere to company’s policies and guidelines, Research emerging products and use information’s to update store’s merchandise
Shopwise – Rustan Supercenters Inc. Philippines
Department Head – General Merchandise & Services
09.2018 - 08.2020
- Managed operations of entire department, Stock control, Taking care of customer service including handling queries and complaint, Managing and Training new staff, Hitting targets and implementing strategies to improve sales, Account analysis, Forecasting future sales, Store set-up during promotion events and Visual merchandising
Golden Fashion – Philippines
Store Operations Support (non full time, per project basis)
09.2012 - 05.2015
- Recommends product presentation and movement, Evaluate Sales performance, Recommends sales force training for product knowledge
Shopwise – Rustan Supercenters Inc. Philippines
Department Head – Home & General Merchandise
05.2011 - 11.2011
- Managed operations of entire department, Managed and controlled the stocks, displays, staff administration and daily retail issues, Facilitated orientation and training of sales personnel pertaining to physical inventory, Ensured that high standard policies and procedures were followed
Golden Fashion – Philippines
Store Operations Support (non full time, per project basis)
08.2010 - 04.2011
- Recommends product presentation and movement, Evaluate Sales performance, Recommends sales force training for product knowledge
Marks & Spencer – Jeddah, KSA
General Store Manager
09.2009 - 07.2010
- Managed products inventory, Directed complete remodel of merchandise displays as per standard of M&S, Supervised the daily work of employees, Executed operations and merchandising, Brainstormed productivity issues and developed creative solutions, Responsible for developing and maintaining an open, efficient and effective channel of communication with the store staff and office in order to ensure that accurate information is passed on in a timely manner, Meet sales target and maximize profitability through monitoring KPIs
The White Company of London – Dubai, U.A.E.
Store Manager / Store Opening Team Manager
02.2006 - 03.2008
- Supervised opening operations for several of The White Company stores in Gulf Countries, Managed and controlled the stocks, displays, staff administration and daily retail issues, Set up the store as per brand standard before turn over to the store manager, Ensured that high standard policies and procedures were followed, Trusted for all day-to-day operations of the store, Delivered and maintained an excellent customer satisfaction rate with zero negative feedback, Generated accurate financial records, Reduced stock loss and maintained cost control, Ensured individual and store compliance with company rules and regulations, Verified that all in-stock items were displayed and priced correctly, Trained and managed 6 incoming employees per store from various countries abroad, Recommended salaries, bonuses and termination to Human Resources, where appropriate
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Store Manager - Home Gallery
09.2000 - 08.2005
- Set up control measures and streamlined methods and procedural guidelines to improve procedures, processing of documents, and security efficiency for SLE-Home Gallery, Evaluated sales performance for Outright and Concessionaire, Recommended salaries, bonuses and termination to higher management, where appropriate, Directed and supervised senior sales clerks and head cashier, Recruited, hired, trained and managed 250 sales personnel into a cohesive, effective and efficient team, Scheduled deliveries in accordance with the day-to-day delivery for SLE-HG
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Level Manager – Men’s Department and Health and Beauty products
08.1997 - 08.2000
- Reorganized and implemented operations policies and procedures, Formulated and implemented SLEDS’s security measures, Conceptualized merchandise display and presentation, Evaluated sales performance, Implemented the Store Shrinkage Control Program, Facilitated orientation and training of sales personnel pertaining to physical inventory, Directed and supervised several department supervisors
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Department Supervisor
11.1995 - 07.1997
- Set up control measures and streamlined methods and procedural guidelines to improve procedures, processing of documents, security and efficiency for the Home Gallery department, Responsible for the effective operation, supervision and control of sales personnel within the assigned area, Created reports and documents required by the department store manager or as prescribed and approved store operations policies, Scheduled and assisted in inventory counting to monitor merchandise sales, Maintained daily reports of department sales, Recommended to higher management, training programs that would improve efficiency of sales personnel, Ensured staff was informed and trained regarding company policies and procedures, Assisted in setting up the store for special and promotional events
Cinderella Dresses Inc. - Quezon City Philippines
Junior Merchandiser/ Jr. Buyer - Men’s Department
03.1995 - 10.1995
- Conducts forecast research, fabric sourcing and comparative shopping, Monitor stock level and sales performance, Competitive research, pricing strategies, merchandise organization, Conduct regular meeting with store personnel, merchandise presentations, giving information’s about the various product offered, Responsible for Brand advertising and promotion: fashion shows, pictorials for print ads and television advertising
Cinderella Dresses Inc. – Quezon City Philippines
Sales Executive – Manila Area
09.1991 - 02.1995
- Responsible for the attainment of the sales quota, Submission and justification of monthly sales to the sales manager, Conducts regular store visit for sales and stocks monitoring and product competitiveness, Checking of price points of merchandise that theses follows the brand price ranges, Supervise sales personnel of assigned outlets
Education
Bachelor of Science - BS Computer Science
Legaspi City
04.2001 -
Skills
* Able to lead team members to productivity
* Strong, leadership, analytical and creative-problem solving skills
* Can work efficiently under pressure
* Computer proficient in all Microsoft Office applications and Retail Pro System
* Can speak English and basic Arabic
* Able to work without supervision and prioritize tasks effectively
Professional Expertise
- Entrepreneurial, creative, and resourceful.
- High level of organizational and interpersonal skills.
- Able to lead team members to productivity.
- Strong, leadership, analytical and creative-problem solving skills.
- Can work efficiently under pressure.
- Computer proficient in all Microsoft Office applications and Retail Pro System.
- Excellent English and Filipino communication skills.
- Can speak basic Arabic.
- Able to work without supervision and prioritize tasks effectively.
Personal Information
Nationality: Filipino
References
Available Upon Request
Timeline
Freelance Consultant – Retail Store Operations
10.2022 - Current
Shopwise – Robinsons Retail Holdings, Inc. Philippines
Store Manager
09.2021 - 09.2022
Shopwise – Robinsons Retail Holdings, Inc. Philippines
Asst. Store Manager – Selling
08.2020 - 08.2021
Shopwise – Rustan Supercenters Inc. Philippines
Department Head – General Merchandise & Services
09.2018 - 08.2020
Golden Fashion – Philippines
Store Operations Support (non full time, per project basis)
09.2012 - 05.2015
Shopwise – Rustan Supercenters Inc. Philippines
Department Head – Home & General Merchandise
05.2011 - 11.2011
Golden Fashion – Philippines
Store Operations Support (non full time, per project basis)
08.2010 - 04.2011
Marks & Spencer – Jeddah, KSA
General Store Manager
09.2009 - 07.2010
The White Company of London – Dubai, U.A.E.
Store Manager / Store Opening Team Manager
02.2006 - 03.2008
Bachelor of Science - BS Computer Science
Legaspi City
04.2001 -
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Store Manager - Home Gallery
09.2000 - 08.2005
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Level Manager – Men’s Department and Health and Beauty products
08.1997 - 08.2000
Sta. Lucia East Department Store – Cainta, Rizal, Philippines
Department Supervisor
11.1995 - 07.1997
Cinderella Dresses Inc. - Quezon City Philippines
Junior Merchandiser/ Jr. Buyer - Men’s Department
03.1995 - 10.1995
Cinderella Dresses Inc. – Quezon City Philippines
Sales Executive – Manila Area
09.1991 - 02.1995