James Vincent Salvador II Flores
Finance Officer
Cainta, Province of Rizal,RIZ
Summary
Accomplished operations manager with extensive experience in streamlining workflows and enhancing customer satisfaction. Skilled in analyzing financial data and implementing effective inventory management systems to optimize resource allocation.
Overview
22
22
years of professional experience
Work History
Finance Officer
Macatlang Realty and Development Corporation
01.2022 - Current
- Managed financial transactions and maintained accurate records for effective reporting.
- Developed and implemented budgeting processes to optimize resource allocation.
- Analyzed financial data to identify trends, ensuring informed decision-making.
- Prepared monthly financial statements, enhancing transparency and accountability.
Operations Manager
FFJ Construction and Supplies
04.2018 - 12.2021
- Streamlined daily operations to enhance workflow efficiency and productivity across construction projects.
- Implemented inventory management systems to optimize supply chain processes and reduce costs.
- Established quality control measures that increased product reliability and customer satisfaction levels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Collections Officer
Citibank, NA
09.2004 - 02.2018
- Managed delinquent accounts to ensure timely payments and minimize losses.
- Negotiated payment plans with customers to facilitate debt resolution.
- Analyzed customer account histories to identify collection opportunities and trends.
- Developed strategies for improving collection processes and enhancing customer satisfaction.
- Negotiated to collect balance in full.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Education
Bachelor of Science - Marketing Management
San Beda College
Manila, Metro Manila, Philippines 04.2001 -
Skills
Bank reconciliation
Financial administration
Accounts payable
Cash flow management
Debt management
Credit analysis
Customer service
Timeline
Finance Officer
Macatlang Realty and Development Corporation
01.2022 - Current
Operations Manager
FFJ Construction and Supplies
04.2018 - 12.2021
Collections Officer
Citibank, NA
09.2004 - 02.2018
Bachelor of Science - Marketing Management
San Beda College
04.2001 -