Summary
Overview
Work History
Education
Skills
Languages
Organizations Joined
Referrer
References
Personal Information
Timeline
Generic
James Lordbirth Robielos

James Lordbirth Robielos

San Jose del Monte

Summary

A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Team Lead/Supervisor

DoorDash Inc.
Mandaluyong City
02.2021 - Current

CSR II

DoorDash Inc.
Mandaluyong City
02.2018 - 01.2021

CSR I (Care/Resolution Specialist)

Fairfax Media
Mandaluyong City
03.2017 - 02.2018

CSR I

Verizon
Cubao Quezon City
09.2016 - 02.2017

Service Crew (Dough/Pizza Maker)

Greenwich Pizza Inc.
11.2015 - 09.2016

Education

Bachelor of Science - Hotel and Restaurant Management

Our Lady of Fatima University
Valenzuela City
10.2015

Secondary Level -

Quezon City Academy
Quezon City
03.2011

Skills

  • Computer literate
  • MS Word
  • PowerPoint
  • Excel
  • Inbound and outbound call support
  • Chat support
  • Email support
  • Work under pressure
  • Prioritization
  • Time management
  • Coaching sessions
  • Data analysis

Languages

Filipino
English

Organizations Joined

Auditor, College of Hospitality and Institutional Management Society, 06/01/11, 10/01/15

Referrer

Jarly Verceles

References

  • Anne Marie Bacal, Operations Manager, Teletech – DoorDash Inc., Cyber Gate Tower 3 Pioneer St., Mandaluyong City, Annemarie.bacal.mb@ttec.com, +63957292984
  • John Michael Lopez, Operations Manager, Teletech – DoorDash Inc., Cyber Gate Tower 3 Pioneer St., Mandaluyong City, Jlo.lopez@ttec.com
  • Erika Flores Salmorin, Supervisor/Team Leader, Teletech – Fairfax Media, Cyber Gate Tower 3 Pioneer St., Mandaluyong City, +639156128189

Personal Information

  • Place of Birth: Manila
  • Height: 4’11
  • Weight: 166 lbs
  • Father's Name: Jaime Robielos
  • Mother's Name: Mary Grace Donato
  • Date of Birth: 04/10/95
  • Gender: Male
  • Marital Status: Single
  • Religion: Catholic

Timeline

Team Lead/Supervisor

DoorDash Inc.
02.2021 - Current

CSR II

DoorDash Inc.
02.2018 - 01.2021

CSR I (Care/Resolution Specialist)

Fairfax Media
03.2017 - 02.2018

CSR I

Verizon
09.2016 - 02.2017

Service Crew (Dough/Pizza Maker)

Greenwich Pizza Inc.
11.2015 - 09.2016

Bachelor of Science - Hotel and Restaurant Management

Our Lady of Fatima University

Secondary Level -

Quezon City Academy
James Lordbirth Robielos