Summary
Overview
Work History
Education
Skills
Timeline
Generic
James Eugene III Gordon

James Eugene III Gordon

Collections And Administrative Support
Cainta

Summary

As a seasoned Collections Specialist, I possess a successful track record in managing delinquent accounts with exceptional negotiation and communication skills. Additionally, my administrative support background ensures efficient organizational tasks and office management. With a strong dedication to achieving targets and delivering outstanding service, I am a perfect fit for your collections and administrative needs.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Customer Collections

TDCX
Pasig City
08.2022 - 08.2023

Technical Support Representative

Dexcom Philippines Incorporated
BGC Taguig
06.2020 - 08.2022

Administration Account Processor, 401k Investments

Guidant Financial – ISupport
Pasig City
06.2018 - 03.2020

Customer Support Professional, SME

Manulife Business Processing Services
Lapu-Lapu City, Cebu
05.2017 - 06.2018

TB/DCFP/COLL Specialist II, SME, Unit Manager

JP Morgan Chase Bank
Cebu City, Cebu
07.2014 - 03.2017

CSR, TSR, EWM, SME, Supervisor

Convergys Philippines Incorporated
Bacolod City, Negros Occidental
09.2009 - 07.2014

CSR, SME, Trainer

Teletech Holdings Incorporated
Iloilo City, Iloilo
10.2008 - 10.2009

Education

Bachelor of Science - Secondary Education

Northwestern Visayan Colleges
Kalibo, Aklan
06.2001 - 04.2005

Skills

Teaching, Secondary English

undefined

Timeline

Customer Collections

TDCX
08.2022 - 08.2023

Technical Support Representative

Dexcom Philippines Incorporated
06.2020 - 08.2022

Administration Account Processor, 401k Investments

Guidant Financial – ISupport
06.2018 - 03.2020

Customer Support Professional, SME

Manulife Business Processing Services
05.2017 - 06.2018

TB/DCFP/COLL Specialist II, SME, Unit Manager

JP Morgan Chase Bank
07.2014 - 03.2017

CSR, TSR, EWM, SME, Supervisor

Convergys Philippines Incorporated
09.2009 - 07.2014

CSR, SME, Trainer

Teletech Holdings Incorporated
10.2008 - 10.2009

Bachelor of Science - Secondary Education

Northwestern Visayan Colleges
06.2001 - 04.2005
James Eugene III GordonCollections And Administrative Support