James Clyde Almero
IT
Aklan
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 1 year of performance. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Officer
TEG International College
03.2023 - 03.2024
- Check International Student Application Form
- Prepare Letter of Offer for International Students
- Prepare Entry Eligibility checklist of International Students and any Ad Hoc duties set by the Marketing Director
- Updating Student records in Spreadsheets
- Helping IT works like editing the TEG International College website using WordPress.
- Managing Facebook, Instagram accounts when there is inquiries.
Customer Service Representative
WNS Global Services
03.2022 - 02.2023
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helping customer in Booking Flight ticket for Delta Airlines
Sales Assistant
Josmef Medical Corporation
02.2021 - 02.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
Education
Bachelor of Science - Information Technology
Central Philippine University
Jaro, Iloilo City 04.2001 -
High School Diploma -
Aklan Valley High School
Ureta Road, Corner Roxas Avenue Extension, Kalibo 04.2001 -
Skills
- Scheduling and Calendar Management
- Keen interest in achieving Information Technology objectives
- Computer Literate
- Flexible in time management
- Willing to be trained in any work
- Relationship building and client management
- Team collaboration and leadership
- Exceptional interpersonal and communication skills
Timeline
Administrative Officer
TEG International College
03.2023 - 03.2024
Customer Service Representative
WNS Global Services
03.2022 - 02.2023
Sales Assistant
Josmef Medical Corporation
02.2021 - 02.2022
Bachelor of Science - Information Technology
Central Philippine University
04.2001 -
High School Diploma -
Aklan Valley High School
04.2001 -
Similar Profiles
MAGESVERE KRISHNASAMYMAGESVERE KRISHNASAMY
Office Administrator at TEG International CollegeOffice Administrator at TEG International College
Sandeep KaurSandeep Kaur
Assistant Professor at Guru Teg Bahadur College Of EducationAssistant Professor at Guru Teg Bahadur College Of Education
Ganinder ChouhanGaninder Chouhan
Lecturer, Computer Science at Guru Teg Bahadur Khalsa College Dasuya. IndiaLecturer, Computer Science at Guru Teg Bahadur Khalsa College Dasuya. India