Summary
Overview
Work History
Education
Skills
Websites
Timeline
James Indino

James Indino

Taytay

Summary

Transformative IT Leader | 20+ Years | Insurance & Healthcare

  • Digital Transformation Champion: Led software development team to adopt CI/CD pipeline, optimizing digital services.
  • Strategic Vision & Execution: Proven track record of aligning IT with business goals, driving growth and profitability.
  • Results-Oriented Leader: Delivered impactful initiatives through expert budgeting, planning, and analytics.
  • Strong Communication & Collaboration: Adept at managing and motivating teams, fostering a forward-thinking culture.

Overview

19
19

+Years of professional experience

Work History

Vice President Information and Communications Technology

Chong Hua Hospital
01.2020 - 02.2024
  • Transformed the software dev group into adapting ci/cd pipeline, showcasing strong Problem-Solving Skills and Critical Thinking Skills
  • Launched DOKi app for online fee submission, demonstrating Emotional Intelligence in cross-cultural usage, improving PhilHealth submission accuracy, and facilitating Php1.5M daily submissions
  • Implemented a cashless system for hospital bills, demonstrating Flexibility and Project Management
  • Launched the Patient experience app, showcasing Creativity and Software Development
  • Saved Php 2.5M annually on storage and compute by migrating the Infinitt PACS system to Nutanix, demonstrating Math using Data Analysis and Project Management
  • Successfully executed Azure Cloud migration for new services, highlighting Technical Proficiency in Digital Skills
  • Migrated 1000 users to O365 without incident, showcasing Technical Proficiency in Digital Skills.

VP - Information Technology

Philcare
08.2013 - 01.2020
  • Successfully completed and stabilized the core HMO system, showcasing Project Management, Technical Proficiency and Responsibility at the onset of employment
  • Consolidated 47 physical rack and tower servers to just 12 physical VM servers, demonstrating Technical Proficiency in Infrastructure Management
  • Efficiently migrated MS Exchange from on-premise to Office 365, showcasing Technical Proficiency in Digital Skills
  • Pioneered NFC card technology with an NFC app and secured enrollment of 45k new members, demonstrating Innovation and Software Development
  • With management approval, Successful Negotiation with both Smart and Globe Telcos and subsidize roll-out of Samsung Phones as NFC readers vs traditional legacy POS system
  • Developed an advanced co-pay ecosystem, showcasing Software Development and Strategic Planning
  • Designed the HeyPhil mobile app, showcasing Innovation and Software Development, featuring the country's first HMO artificial intelligence, winning multiple IDC awards
  • Met client's Human Resources to hear first-hand their issues and convinced them to adapt our solution demonstrating Customer Service and Marketing skills.

AVP Information and Communications Technology

Maxicare Healthcare Corporation
11.2001 - 07.2013
  • Pioneered the first in the country use of cloud SAAS in 2003 for an Integrated HMO Info System with CrimsonLogic Singapore, showcasing Innovation and Technical Proficiency
  • Automated Call Center CRM, demonstrating Project Management and Software Development
  • Implemented KPMG Compliance Program, showcasing Compliance and Project Management
  • Migrated platform from Blackberry to Android, showcasing Technical Proficiency in Digital Skills
  • Rolled-out Avaya PBX corporate and Call center, showcasing Technical Proficiency in Infrastructure Management
  • Synchronized the technical support for in-house and 3rd party Call Center in-house, in-sourced, and outsourced, managing 450 seats showcasing attention to detail.

Education

Bachelor's Degree, Accounting -

Adamson University, Manila, Philippines
10.1992

Graduate School, General Management Program -

National University of Singapore, Singapore
01.2010

Skills

  • Problem Solving Skills
  • Critical Thinking
  • Flexibility
  • Communication Skills
  • Teamwork
  • Organizations Skills
  • Creativity
  • Emotional Intelligence
  • Attention to Details
  • Responsibility
  • Strategic Thinking
  • Computer software
  • Design
  • Data analysis
  • Negotiation
  • Marketing
  • Project Management
  • Budget Management
  • ERP Implementations
  • Software Development

Timeline

Vice President Information and Communications Technology - Chong Hua Hospital
01.2020 - 02.2024
VP - Information Technology - Philcare
08.2013 - 01.2020
AVP Information and Communications Technology - Maxicare Healthcare Corporation
11.2001 - 07.2013
Adamson University - Bachelor's Degree, Accounting,
National University of Singapore - Graduate School, General Management Program,

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James Indino