JAMES DARYLL LUNA ESTUR
Cainta
Summary
Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
19
19
years of professional experience
Work History
Vice-President – Head of IT and MIS Department
Amalgamated Investment Bancorporation
01.2025 - Current
- Automated client fund levels and profitability reports
- Expanded usage of the company’s investment software, particularly for Customer Relationship Management, and Foreign Exchange transactions
- Institutionalized vendor review and onboarding process
- Initiated IT cost-savings programs through rationalization of services, and automation
- Assistant Vice-President – Head of IT and MIS Department
- January 2024 to January 2025
- Assistant Vice-President – Product Manager
- May 2023 to December 2023
- September 2016 up to May 2021
- September 2021 up to present
Assistant Vice-President – Business Analyst
Bank of China, Manila Branch
05.2021 - 09.2021
- Completed current state process review of 13 tax processes
- Performed data requirements analysis regulatory reports
- Assistant Vice-President – Lead Business Analyst
- July 2014 up to September 2016
Manager – Senior Business Analyst & Data Protection Officer
Bahay Financial Services, Inc.
09.2016 - 05.2021
- Implemented an online customer portal that eliminated paper-based billing and correspondence;
- Implemented workflows for the following:
- Execution of Deed of Sales and Sale of Foreclosure Rights;
- Release of Transfer Certificate Title;
- Foreclosure management;
- Writ of possession legal process;
- Implemented a company-wide process for addressing Data Governance-related concerns; and
- Drafted policies, procedures and guidelines to comply with the Data Privacy Act of 2012 of the Republic of the Philippines.
- September 2021 up to May 2023
Senior Associate – Business Analyst
Deutsche Bank
01.2010 - 07.2014
- Implemented standardization of key operating procedure, estimation model and enforcement of quality assurance processes within the team of eight business analysts;
- Provided on-site support to Finance Teams in New York and Jacksonville, Florida, USA during the go-live of a new exception management process for the USA-based legal entities;
- Gathered requirements, designed future state processes, reports and exceptions handling to support the implementation of the strategic finance and risk reporting architecture of the bank;
- Implemented a web-based reports inventory for Group Finance, the first Deutsche Bank-wide application to be developed out of the service centre;
- Implemented Intalio-based structured workflows and Cognos-based operations dashboards for UK, Australia, New Zealand and Japan Branch Reporting teams offshored in the Philippines; and
- Conducted training on the fundamentals of data modeling
- Conducted various user trainings on structured workflow in Manila, Philippines and Mumbai, India.
Project Officer / Business Analyst
BPI Asset Management and Trust Group (AMTG)
05.2009 - 12.2009
- Provided design for the account opening, maintenance, transactions and reports for the administration system of BPI’s Personal Equity and Retirement Account (PERA) product;
- Co-managed the successful data migration of retail accounts from the old to the new frontend system, involving 702 branches and desks holding 25,285 accounts; and
- Conducted training to selected branch personnel on prerequisite activities before actual data migration.
Operations Officer
BPI Asset Management and Trust Group
12.2006 - 04.2009
- Initiated process improvements in the Operations Department that have led to combined estimated savings of 3,894 man-hours equivalent to 966,702 Pesos annually; and
- Gave a lecture to officers and staff of the Operations Department on the use of macro scripts for decreasing turnaround time of processes, as well as improving accuracy of data.
Education
BS - Business Economics
University of the Philippines
01.2006
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Results-driven
- Documentation and reporting
- Data analysis
- Procedure implementation
Training
- Stepping Up to Management
- Deutsche Knowledge Services (Conducted by John Clements Consultants and Harvard Business Publishing)
- April 2012 to August 2012
- Recipient, “DB Values” Award
Timeline
Vice-President – Head of IT and MIS Department
Amalgamated Investment Bancorporation
01.2025 - Current
Assistant Vice-President – Business Analyst
Bank of China, Manila Branch
05.2021 - 09.2021
Manager – Senior Business Analyst & Data Protection Officer
Bahay Financial Services, Inc.
09.2016 - 05.2021
Senior Associate – Business Analyst
Deutsche Bank
01.2010 - 07.2014
Project Officer / Business Analyst
BPI Asset Management and Trust Group (AMTG)
05.2009 - 12.2009
Operations Officer
BPI Asset Management and Trust Group
12.2006 - 04.2009
BS - Business Economics
University of the Philippines
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