- Microsoft Word
Jamel Ann Tan
Customer Service Representative
Biñan
Summary
To work on a challenging job profile which provides an opportunity to enhance my skills and knowledge, this could provide me an insight into aspects so that it would be helpful for my career. STRENGTH: Work with positive attitude to contribute the healthy functioning of the organization. Self-Confident and great patience. Hard working, flexible, enthusiastic and willing to work overtime. Adaptability to change environment Result-oriented and can work efficiently and effectively and has a sense of urgency. Strive for continued excellence and still willing to learn new things and be trained.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Customer Service Representative
Concentrix CVG Philippines, Inc.
Muntinlupa
11.2021 - 02.2022
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services and company information.
Production Operator
Shinetsu Magnetics Phils
Biñan
01.2020 - 08.2020
- Inspected final products to assess compliance with quality standards and established tolerances.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Used equipment properly to avoid workplace hazards or injuries.
Guest Relation Staff
Laguna Technopark
Biñan
02.2018 - 10.2018
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Food And Beverage NCII -
San Pedro Technological Institute
San Pedro, Laguna 09.2017 - 01.2018
Bachelor of Science - Business Administration, Marketing Management
University of San Jose - Recoletos
Cebu City, Philippines 06.2014 - 03.2016
High School Diploma -
University of Southern Philippines Foundation
Cebu City, Philiipines 06.2010 - 03.2014
Elementary Diploma -
Mabolo Elementary School
Cebu City, Philippines 06.2004 - 03.2010
Skills
- Service standard compliance
- Training development aptitude
Additional Information
references available upon request.
Software
- Microsoft Excel
Timeline
Customer Service Representative
Concentrix CVG Philippines, Inc.
11.2021 - 02.2022
Production Operator
Shinetsu Magnetics Phils
01.2020 - 08.2020
Guest Relation Staff
Laguna Technopark
02.2018 - 10.2018
Food And Beverage NCII -
San Pedro Technological Institute
09.2017 - 01.2018
Bachelor of Science - Business Administration, Marketing Management
University of San Jose - Recoletos
06.2014 - 03.2016
High School Diploma -
University of Southern Philippines Foundation
06.2010 - 03.2014
Elementary Diploma -
Mabolo Elementary School
06.2004 - 03.2010