Jamaica Patricia Bien Felipe
Imus, Province Of Cavite,CAV
Summary
Proven professional with a track record of enhancing customer satisfaction at Healing Water Spa through exceptional organization and communication skills. Expert in managing time and multitasking, significantly improving service quality. Skilled in verbal communication and adept at handling telephone inquiries, consistently maintaining positive client relationships.
Overview
7
7
years of professional experience
Work History
Receptionist
Receptionist And Staff
05.2019 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Healing Water Wellness Spa
Healing Water Spa
07.2015 - 05.2019
- Managed time effectively to balance multiple tasks simultaneously while maintaining a high level of service quality.
- Maintained a clean and organized workspace for optimal efficiency during busy events.
- Enhanced customer satisfaction by efficiently serving food and drinks in various event settings.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Education
Undar Graduate -
General Emillio Aguinaldo High School
Imus, Province Of Cavite, Philippines04-2019
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
Timeline
Receptionist
Receptionist And Staff
05.2019 - 05.2022
Healing Water Wellness Spa
Healing Water Spa
07.2015 - 05.2019
Undar Graduate -
General Emillio Aguinaldo High School
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