Jamaica Joyce L. Panlaqui, CPA
Pasig City
Summary
A Certified Public Accountant with a strong background in risk and control, external audit and financial reporting. Self-motivated manager bringing forth a valuable industry experience. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Experienced in leading team members and evaluating task progress to deliver accurate reports in a timely manner. Recognized for reliability, adaptability, with swift capacity to learn and apply new skills and strategic thinking.
Overview
15
15
years of professional experience
Work History
Business Risk Manager - Assistant Vice President
Citibank
11.2021 - Current
- Perform a key role in data migration which includes creation and review of request forms, communicate and escalate issues to senior management, constant coordination with involved teams, raise system issues and track its resolution and create reconciliation templates/perform reconciliation to ensure accuracy of data in the system after data input.
- Oversee a team of employees, focusing on their performance, development and overall well-being to achieve organizational goals within a positive work environment.
- Responsible for evaluating employee performance against set goals, providing regular feedback, identifying areas for improvement, documenting performance data, facilitating performance review meetings, and collaborating with managers to develop employee development plans, to maximize employee productivity and achieve organizational goals.
- Perform a key role in the recruitment process within the team, including conducting interviews, evaluating candidates, making hiring decisions and facilitating the onboarding of new employees.
- Responsible for setting and monitoring KPIs for team members and ensuring that KPIs are aligned with the team's and the organization's goals, communicating them effectively to team members, and providing support and guidance to help them achieve their targets and present this to senior management as needed.
- Design and deliver training programs to new hires, ensuring they acquire the necessary knowledge and skills to effectively perform their roles, including relevant technical skills through a combination of classroom training, on-the-job training and mentorship programs to expedite new employees' integration into the team and optimize their productivity.
- Responsible for distributing specific tasks and responsibilities among team members within the team or project, ensuring efficient workload management by assigning tasks based on individual skills, availability and priorities, which also involves monitoring the progress and adjusting allocations as needed to achieve SLA or project goals.
- Responsible of assessing the current workload of team members to identify potential bottlenecks and areas for task redistribution.
- Perform a key role in onboarding new processes which includes creation of detailed instructions and flowcharts and demonstrations on how to perform new processes, including relevant software usage and system navigation, identify FTE requirement and creation of workflows.
- Active participation in UAT through thoroughly executing test cases and documenting results, including defects and issues and tracking identified defects to ensure timely resolution.
- Perform four-eye check to review and verify the work of another individual, to catch errors or inconsistencies, ensuring accuracy and quality control for critical or complex tasks.
- Analyzing existing business processes, identifying areas for improvement, recommending changes, and implementing new procedures to optimize efficiency, effectiveness, and cost savings within the team, collaborate with various departments to gather data and implement solutions.
- Prepare and present management decks to senior management.
- Identify and spearhead process improvement initiatives.
Financial Reporting Consultant
OFS (Manila) Inc.
01.2020 - 11.2021
- Preparation and review of draft financial statements under US GAAP or IFRS for low, medium and high complexity funds
- Process and review client or auditor comments in relation to draft financial statements
- Assist clients or auditors with respect to queries in relation to the draft financial statements
- Coordinating/communicating with various departments within the company
- Managed multiple projects simultaneously, prioritizing tasks effectively for on-time report delivery
- Developed custom reports tailored to client needs, boosting overall project value
- Ad hoc projects
Accountant / Bookkeeper
Freelance
04.2019 - 12.2019
- Record financial transactions on a daily basis
- Prepare annual financial statements
- Communicate with the auditor and client for any queries relating to the financial statements
- Work on different software like QuickBooks Online, QuickBooks Desktop, CaseWare
Financial Reporting Team Leader
Northern Trust
07.2016 - 04.2019
- Conducts review of financial reports
- Monthly one on one coaching
- Performance appraisals and objectives setting
- Oversight of the team ensuring delivery of financial reports on agreed deadline
- Provides help to management, including hiring and training and keeps management updated on team performance
- Actively communicate with home location to address issues and concerns
Financial Reporting Technical Coordinator
Northern Trust
09.2014 - 06.2016
- End to end financial reporting; from preparation of unadjusted trial balance
- Provide technical expertise, guidance, and support to more junior team members
- Resolution of queries from home locations
- Create, maintain and update procedures/processes and ensure broader communication to team members
- Manage complex client enquiries, escalations and improvement projects as directed
- Ensure that the team/divisions, goals for accuracy and timeliness are maintained
- Plan and manage the team workflow to accomplish critical tasks on time
- Ensure that new procedures are effectively communicated and system training is
administered where needed - Manage volumes of tasks to meet client deadlines
- Escalate relevant and critical issues to management and all pertinent partners in a timely and efficient manner
- Carries out complex activities with significant financial, client, and/or internal business impact
- Able to serve as a key subject matter expert and mentor to other more junior level employees
Financial Audit Senior Associate
Sycip, Gorres, Velayo & Company
07.2012 - 09.2014
- Specialized in financial statement audit
- Perform test of controls to evaluate whether a company's internal controls are designed and operating effectively to prevent errors and provide recommendations for improvements of internal controls
- Perform substantive testing to directly verify the accuracy of financial statement balances and transactions, aiming to detect material misstatements in the financial reporting itself
- Review of income tax computations
- Understand complex accounting and auditing issues and clearly presents these to engagement team members and client management
- Ensure quality in delivering client service by directing daily progress of fieldwork
- Informing client of engagement status
- Supervise and review the work of junior team members
- Maintain professional knowledge by attending trainings and workshops annually
Financial Audit Associate
Sycip, Gorres, Velayo & Company
11.2009 - 06.2012
- Specialized in financial statement audit
- Perform test of controls to evaluate whether a company's internal controls are designed and operating effectively to prevent errors and provide recommendations for improvements of internal controls
- Perform substantive testing to directly verify the accuracy of financial statement balances and transactions, aiming to detect material misstatements in the financial reporting itself
- Review of income tax computations
- Maintain professional knowledge by attending trainings and workshops annually.
Education
Bachelor of Science - Accountancy
University of The East
Caloocan City04.2009
Skills
- 3 years of experience in Markets Risk and Control
- 5 years of experience in external audit which focuses on testing of controls and substantive testing
- 7 years of experience in financial reporting
- Extensive experience of overseeing a team to ensure accurate and timely delivery
- Extensive experience of coaching and developing team members
- Extensive experience in stakeholder management
- Extensive experience in system migration which includes data mapping, data validation, project management and deep knowledge of system
- Extensive experience in process migration
- Great attention to detail
- Strong leadership skills
- Good project management skills
- Good presentation skills
- Possesses good work ethics and willingness to learn
- Excellent verbal and written communication skills in English
Timeline
Business Risk Manager - Assistant Vice President
Citibank
11.2021 - Current
Financial Reporting Consultant
OFS (Manila) Inc.
01.2020 - 11.2021
Accountant / Bookkeeper
Freelance
04.2019 - 12.2019
Financial Reporting Team Leader
Northern Trust
07.2016 - 04.2019
Financial Reporting Technical Coordinator
Northern Trust
09.2014 - 06.2016
Financial Audit Senior Associate
Sycip, Gorres, Velayo & Company
07.2012 - 09.2014
Financial Audit Associate
Sycip, Gorres, Velayo & Company
11.2009 - 06.2012
Bachelor of Science - Accountancy
University of The East
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