Jamaica Aludo
Angeles City
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Finance Officer
Abertawe Sports Bar
Angeles City
11.2024 - 03.2026
- Managed financial records and transactions.
- Prepared monthly financial reports and forecasts for management review.
- Monitored cash flow to ensure adequate funds for daily operations.
- Reconciled bank statements with internal financial records regularly.
- Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.
- Prepared month-end accruals and necessary journal vouchers to facilitate month-end closing.
- Worked with senior management to define standards, policies, procedures and organizational enhancements to meet company goals for finance.
- Coordinated audits with both internal and external auditors to ensure accuracy of financial statements.
Manager
Honey Hotel
Angeles City
06.2023 - 10.2024
- Led daily hotel operations and ensured high service standards for guests.
- Managed staff schedules and coordinated training for new employees.
- Oversaw housekeeping and maintenance teams to maintain hotel cleanliness.
- Developed and implemented operational policies to enhance guest experience.
- Monitored inventory levels and ordered supplies as needed for hotel functions.
- Addressed guest complaints promptly to ensure satisfaction during stays.
- Monitored staff performance and addressed issues.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Created monthly reports for senior management summarizing operational performance metrics.
Front Desk Receptionist
Maganda Hotel
Angeles City
12.2021 - 06.2023
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Managed phone inquiries, providing information about hotel services and amenities.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Front Desk Receptionist
Pogitos Hotel
Mabalacat City Pampanga
09.2019 - 03.2021
- Greeted guests warmly upon arrival and assisted with check-in procedures.
- Handled guest complaints professionally, ensuring a positive experience at the hotel.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
Production Operator
L&K Industries Philippines Inc.
Clark Pampanga
04.2018 - 06.2018
- Recognized defective material and reported issues to management.
- Boxed, labeled, and moved items to keep production lines moving swiftly.
- Organized incoming raw materials into designated areas ready for use in the production process.
- Maintained accurate logs and records of production output, quality control tests, and other related activities.
Assembly Production Operator
Smk Electronics Phils. Corporation
Clark Pampanga
10.2015 - 05.2017
- Operated assembly line machinery for electronic device production.
- Followed standard operating procedures to ensure consistent product quality.
- Collaborated with team members to meet daily production goals.
Education
Associate Business Management -
Asian Institute of Science And Technology
Mabalacat City Pampanga , Philippines 06.2017 - 04.2019
Macarthur National High School
Skills
- Financial reporting
- Financial transaction processing
- Effective communication
- Problem solving
- Month-end closing
- Time management
- Payroll processing
- Customer service
- Financial statements
- Capital budgeting
- Inventory management
- Quality assurance
- Production tracking
- Equipment maintenance
- Stress tolerance
- Assembly and production
- Adaptable to change
Timeline
Finance Officer
Abertawe Sports Bar
11.2024 - 03.2026
Manager
Honey Hotel
06.2023 - 10.2024
Front Desk Receptionist
Maganda Hotel
12.2021 - 06.2023
Front Desk Receptionist
Pogitos Hotel
09.2019 - 03.2021
Production Operator
L&K Industries Philippines Inc.
04.2018 - 06.2018
Associate Business Management -
Asian Institute of Science And Technology
06.2017 - 04.2019
Assembly Production Operator
Smk Electronics Phils. Corporation
10.2015 - 05.2017
Macarthur National High School