JALLIE MAGDALUYO
Licensed Professional Teacher
KALIBO AKLAN
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Professional, skilled in managing operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
VANYARD HOTEL
03.2023 - Current
- Implemented new procedures to improve front office operations and enhance overall guest experience.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Assisted guests with special requests, ensuring their needs were met and exceeding expectations.
- Answered calls to take messages or redirect calls to appropriate colleagues.
- Developed strong relationships with returning guests through attentive service and genuine engagement during each visit.
Front Office Receptionist
Hotel Metro Skybar and Restaurant
07.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Education
BSED- MAJOR IN SOCIAL STUDIES -
NORTHWESTERN VISAYAN COLLEGES
CAPITOL SITE, KALIBO,AKLAN 04.2001 -
Skills
Front office management
Certification
Licensed Professional Teacher
Timeline
Front Office Receptionist
VANYARD HOTEL
03.2023 - Current
Front Office Receptionist
Hotel Metro Skybar and Restaurant
07.2022 - 01.2023
BSED- MAJOR IN SOCIAL STUDIES -
NORTHWESTERN VISAYAN COLLEGES
04.2001 -