Jalal Basher
Iligan, Province of Lanao del Norte,LAN
Summary
Detail-oriented barista skilled in beverage preparation and customer service. Known for maintaining high standards in cleanliness and organization while creating a welcoming atmosphere. Ready to leverage expertise in a collaborative environment to drive customer satisfaction.
Professional digital content manager with deep expertise in editorial processes and digital media. Skilled in content strategy, SEO, and multimedia integration. Excel in team collaboration, driving projects to successful completion, and adapting to evolving digital trends. Known for delivering high-quality results and fostering productive, innovative work environment.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Barista
Grove Modern Cafe
MSU, Marawi City, Lanao Del Sur
05.2025 - 03.2026
- Prepared high-quality coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, enhancing guest experiences and satisfaction.
- Operated espresso machines and brewing equipment with precision and care.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Copy and Print Associate
Marawi Printing Shop
Marawi City, Province Of Lanao Del Sur, Philippines
05.2022 - 02.2023
- Operated high-speed digital printers to produce quality print materials efficiently.
- Managed inventory of printing supplies, ensuring timely availability for production demands.
- Assisted customers with design selections and print specifications to meet their needs.
- Trained new staff on equipment operation and safety protocols for optimal workflow.
Kitchen Staff Member
Ressan Restaurant Town Branch
Malabang, Lanao Del Sur
09.2020 - 02.2023
- Prepared and assembled ingredients according to menu specifications
- Maintained cleanliness and organization of kitchen and storage areas
- Assisted in inventory management, ensuring stock levels met operational needs
- Collaborated with team members to streamline food preparation processes
Digital Editor
Mac Cellphone and Repair Shop
Magsaysay, City Of Olongapo, Zambales (Remote)
08.2019 - 07.2021
- Edited and published digital content for various platforms, enhancing brand visibility.
- Collaborated with technical teams to ensure accuracy of product information and specifications.
- Developed and implemented editorial guidelines to maintain consistency across all publications.
- Managed social media accounts, increasing audience engagement through targeted content strategies.
- Conducted quality assurance reviews on all digital materials prior to release, ensuring high standards.
- Edited articles, blog posts, and multimedia content to maintain high-quality standards and adherence to brand guidelines.
- Managed multiple projects simultaneously while adhering to tight deadlines, ensuring timely delivery of high-quality work.
Sales Associate
Jumailah Cellphone Accessories and Repair Shop
Magsaysay, City Of Olongapo, Zambales
01.2017 - 03.2019
- Enhanced customer satisfaction by providing personalized product recommendations and troubleshooting assistance.
- Managed inventory levels, ensuring timely restocking of popular cellphone accessories.
- Trained new associates on sales techniques and product knowledge to improve team performance.
- Implemented promotional strategies that increased foot traffic and boosted sales revenue.
Education
Criminology
Khadijah Muhammad Islamic Academy
Marawi City, Province Of Lanao Del Sur, Philippines01-2026
High School Diploma -
Khadijah Muhammad Islamic Academy
Marawi City, Province Of Lanao Del Sur, Philippines12-2020
High School Diploma -
North Fairview High School
Quezon City, Metro Manila, Philippines11-2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Cleanliness
- Adaptive and creative
- Espresso machine operation
- POS system operation
- Inventory management
- Drink customization
- Cooking
- Retail management
- Conversant in tagalog
- Conversant in
- Graphic design
- Multitasking and organization
- Hospitality and accommodation
- Cleaning and sanitizing
- Hospitality and professionalism
- Flexible schedule
- Relationship building
- Food serving and preparation
Timeline
Barista
Grove Modern Cafe
05.2025 - 03.2026
Copy and Print Associate
Marawi Printing Shop
05.2022 - 02.2023
Kitchen Staff Member
Ressan Restaurant Town Branch
09.2020 - 02.2023
Digital Editor
Mac Cellphone and Repair Shop
08.2019 - 07.2021
Sales Associate
Jumailah Cellphone Accessories and Repair Shop
01.2017 - 03.2019
Criminology
Khadijah Muhammad Islamic Academy
High School Diploma -
Khadijah Muhammad Islamic Academy
High School Diploma -
North Fairview High School