Jaimie Lynne Lumaban
Biga I, Silang
Summary
Dynamic individual with hands-on experience in Sales and Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Sales Coordinator
Auto Future Tech L.L.C. (Alfardan)
01.2015 - 08.2016
- Coordinated and collaborated with other departments within the company to ensure that sales, processing of orders, and other pertinent activities were carried out properly.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, reports, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Acted as a first point of contact for urgent calls, emails and messages in the absence of the sales manager and/or the sales representatives.
Property Investment Consultant
Alveo Land Corp.
03.2014 - 10.2014
- Conducted promotion of properties through various marketing activities such as open houses and other similar events, creating promotional emails, and social media marketing.
- Conducted project presentations and discussions with clients.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
Financial Advisor
Sun Life Financial, Inc.
03.2012 - 09.2013
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Helped clients make informed decisions about financial future.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Customer Service Representative
kgb Philippines, Inc.
06.2006 - 01.2012
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled calls in a timely manner while providing consistent, high quality service, and accurate information to customers.
- Handled customer complaints efficiently, finding satisfactory resolutions for both customers and the company alike.
- (On voluntary basis) Provided assistance to the Human Resources Department in recruitment activities like job fairs by conducting initial interviews or screening with applicants.
High School Teacher
Rogationist College
07.2001 - 06.2006
- Planned, prepared, and delivered instructional activities that facilitated active learning experiences.
- Established and communicated clear objectives for all educational activities.
- Built variety of formative and summative assessments that measured student performance and progress.
- Served as an advisor for after-school clubs or organizations, fostering connections between classmates while expanding their interests outside the traditional curriculum.
- Assisted in development of extracurricular activities and special events.
- Complied with other work assignments upon coordinator’s or principal’s request.
Part-Time College Instructor
Rogationist College
11.2004 - 03.2005
- Taught Communication subject to freshman college students.
- Prepared and delivered lessons in a timely manner.
- Completed grade books, final grade sheets, learning assessments, and final exam assessments on a timely basis.
- Complied with other work assignments upon dean’s request.
Education
Unit Earner - Professional Teaching Certification
De La Salle University
Dasmariñas, Cavite03.2003
Bachelor of Mass Communication -
Pamantasan ng Lungsod ng Maynila (University of the City of Manila)
04.2001
Skills
- Good interpersonal skills
- Written communication
- Organizational skills
- Listening skills
- Planning skills
- Presentation skills
- Detail-oriented
- Results-driven
- Team player
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
Languages
Proficient in oral and written English
Key Qualifications
- A self-motivated and dependable professional with 15 years of combined and varied working experiences in sales and consultancy, customer service, and education.
- Good interpersonal skills with ability to build good client/customer relations.
- Expert abilities in written communication.
- Excellent organizational, listening, planning, and presentation skills.
- Proven ability to deliver tasks according to the demands of an office-based job, a field work, or in an academe set-up.
- Detail-oriented and results-driven; a team player.
Timeline
Sales Coordinator
Auto Future Tech L.L.C. (Alfardan)
01.2015 - 08.2016
Property Investment Consultant
Alveo Land Corp.
03.2014 - 10.2014
Financial Advisor
Sun Life Financial, Inc.
03.2012 - 09.2013
Customer Service Representative
kgb Philippines, Inc.
06.2006 - 01.2012
Part-Time College Instructor
Rogationist College
11.2004 - 03.2005
High School Teacher
Rogationist College
07.2001 - 06.2006
Bachelor of Mass Communication -
Pamantasan ng Lungsod ng Maynila (University of the City of Manila)
Unit Earner - Professional Teaching Certification
De La Salle University
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