JAHZIEL FAITH RODRIGUEZ
Floridablanca, Province Of Pampanga
Summary
Diligent contact centre professional careful to follow procedures and handle issues in full. Balances customer desires with organizational standards to create mutually beneficial solutions to diverse problems. Consistently exceeds performance and service quality targets.
Overview
8
8
years of professional experience
Work History
Club Administrator
PHILIPPINE SPORTS PERFORMANCE
05.2023 - Current
- Streamlined communication between departments, implementing effective tools to enhance collaboration among team members.
- Created detailed event agendas to facilitate smooth execution of all functions hosted at the venue.
POD SPECIALIST
J.MAGTALAS TRUCKING SERVICES
02.2021 - 03.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Receptionist
WASH TIME LAUNDRY
10.2019 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Factory Worker
Superl Leatherware Manufacturing
06.2017 - 05.2018
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Education
Bachelor of Business Administration And Management - UNDERGRADUATE
STI COLLEGE RECTO
RECTO, MANILA01-2013
High School Diploma -
ST. AUGUSTINE ACADEMY OF PAMPANGA
POBLACION, FLORIDABLANCA PAMPANGA01-2010
GRADE 6
VALDEZ ELEMENTARY SCHOOL
VALDEZ, FLORIDABLANCA PAMPANGA01-2006
Skills
- Facility management
- Customer relations
- Organization skills
- Workplace cleanliness
- Ability to work under pressure
- Hard working
- Analytical thinking
Timeline
Club Administrator
PHILIPPINE SPORTS PERFORMANCE
05.2023 - Current
POD SPECIALIST
J.MAGTALAS TRUCKING SERVICES
02.2021 - 03.2023
Receptionist
WASH TIME LAUNDRY
10.2019 - 11.2019
Factory Worker
Superl Leatherware Manufacturing
06.2017 - 05.2018
Bachelor of Business Administration And Management - UNDERGRADUATE
STI COLLEGE RECTO
High School Diploma -
ST. AUGUSTINE ACADEMY OF PAMPANGA
GRADE 6
VALDEZ ELEMENTARY SCHOOL
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