Jaen Kristine Muyano
Roxas, Province Of Palawan
Summary
I hold a Bachelor of Science degree in Psychology. During my internship, I worked in the guidance and HR department. We were trained to interview and recruit candidates in a BPO firm environment, as well as to educate students academic follow-up and teaches Student Enhancement Activities for Life at the secondary and college levels. In addition, I work also as an assistant cashier/manager at our family-run company. I can communicate in English, Tagalog, and a limited amount of Hiligaynon, or Ilonggo. In addition, I have visited many locations in the Philippines, where I have encountered many people from diverse cultural backgrounds. Last but not least, despite my introversion, I enjoy engaging in energetic activities that improve my ability to interact with others and communicate.
Overview
2
2
years of professional experience
Work History
Assistant Cashier/Manager
10 Digit Enterprise
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate transactions at the cashier counter.
- Provided exceptional customer service while addressing returns or exchanges, adhering to company policies while maintaining client satisfaction.
- Collaborated with fellow employees to address complex transactions or resolve customer issues, promoting teamwork and problem-solving skills.
- Established trusting relationships with regular customers through friendly interactions and personalized assistance during their shopping experience.
- Met customer needs through polite, friendly and attentive service.
Guidance Associate (Internship)
CPU Guidance Services Center- JHS
03.2023 - 03.2023
- Developed and implemented college counseling curriculum for high school students.
- Advised students on academic and career choices, helping to ensure they make informed decisions.
- Monitored students' academic development and provided individualized academic guidance.
Human Resource (Outsourcing) (Internship)
Iqor Philippines
02.2023 - 02.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Psychology
Central Philippine University
Jaro, Iloilo City, Iloilo 06.2024 -
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Microsoft Office
Multitasking Abilities
Dependable and Responsible
Problem-Solving
Timeline
Bachelor of Science - Psychology
Central Philippine University
06.2024 -
Assistant Cashier/Manager
10 Digit Enterprise
07.2023 - Current
Guidance Associate (Internship)
CPU Guidance Services Center- JHS
03.2023 - 03.2023
Human Resource (Outsourcing) (Internship)
Iqor Philippines
02.2023 - 02.2023
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