Jaemie B. Vizconde

• Handled a lot of emails per day to address clients'/actors' inquiries and concerns.
• Managing and submitting talents to projects specifically in commercial projects.
• Ensuring the communication between the agency, talents, casting directors and talent representatives to avoid discrepancies in project information (scripts, audition time, self-tape audition deadlines, etc.)
• Handled confidential matters for talents and managers.
• Helped management with business operations to align teams, set goals and execute initiatives.
• Maintained maximum organization and productivity by properly sorting project components on work tables.
• Checked prices and calculated totals for accurate invoice processing.
• Editing the video tapes/audition tapes of our talents before submitting them to casting directors.
• Executed record filing system to improve document organization and management.

• Acts as the point of contact between the management and internal/external staff/clients
• Provides exceptional client services – makes travel arrangements (hotel bookings and transportation as well as other clients’ requests)
• Coordinate and track the delivery of assets to new hires
• Gather the information of employees that attrited from the company and schedule the pick-up/retrieval of equipment in coordination with the transportation team and HR Advisors/Business Partners
• Manage tracking and follow through with employees who left the company to ensure that the company is compliant with the 30-day requirement
• Assist Human Resource and Finance Department in Final Pay Processing and Releasing
• Transmit asset forms and off-boarding documents such as clearance, authority to Deduct Forms, and the like to the HRIS team for safekeeping
• Provide support to HR Services by responding to employment verification requests and distributing ID cards and proximity access to onsite new hires
• Maintain confidentiality of all handled information and documents
• Display high regard and demonstrate Company's Values at all times
• Ensure that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy

• Helped to increase customer return rates by providing excellent customer service at all times
• Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer
• Accurately verified information and updated information databases as necessary
• Communicated effectively with colleagues and superiors.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Interviewed and communicated with clients via phone or email.
• Organized legal filing system to maximize efficiency.
• Coordinated detainee correspondence and other legal materials.
• Prepared and reviewed various legal documents including non-disclosure, contracts, and agreements.
• Participated in and took notes during meetings.
• Revised and finalized letters, briefs and memos.

• Recorded meeting notes and distributed them to supervisors and

employees as directed.

• Rremained positive and hopeful even in stressful situations.

• Handled incoming and outgoing mail.

• Used superior information technology skills on a daily basis.

• Created and maintained files in accordance with HR protocol.

• Provided new employees with information and training.