Contact Center Associate
- Managed a portfolio of 50+ properties, achieving a 98% client satisfaction rate.
- Highly skilled in closing deals, client relationship building, territory management, meeting targets, product knowledge.
- Handling client inquiries, resolving issues, maintaining positive relationships, strong communication.
- Enhanced team performance by consistently meeting and exceeding contact center KPIs.
- Exceeded customer expectations by going above and beyond in providing exceptional service, leading to recognition from both supervisors and peers.