Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jacquiline Corpuz Basco

Jacquiline Corpuz Basco

Business Systems Analyst
Greenwoods Exec. Taytay

Summary

More than 8 years of experience in Information Technology. Knowledgeable in implementing system to meet needs, improve efficiency and determine the success of projects. Experienced managing projects work, training and support. Skilled in administration process, protocols, encoding research and development in case studies. Hard working, detail oriented, and able to multi-task effectively. Ability to bridge the gap between technical and non-technical persons.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Senior Business System Analyst and Project Manager

San Miguel Global Power Holdings Corp.
06.2016 - Current

Online Bills Payment Portal, Retail Time Dispatch Dashboard, Electronic Payment Request Memorandum

  • Application / Technical Support
  • Creating workflow approval using sharepoint site for San Miguel Global Power for all the User Request Forms
  • Migrating system from SharePoint to Outsystem platform
  • Understand and analyze business process, writing specifications, constructing workflow charts and designs and make recommendations for improvement
  • Upgrading, troubleshooting, and implementing systems
  • Resolving issues, providing timely and accurate feedback
  • Prepares technical reports
  • Provide references for users by writing and maintaining user documentation, providing application/technical support and training users
  • Maintains user confidence and protects operations by keeping information confidential
  • Maintains professional and technical knowledge by attending education and IT workshops and participating in trainings for updates around the IT Industry
  • Writing project management plan
  • Directing and managing project work
  • Initiating project changes
  • Establishing budget
  • Dividing work task and control
  • Creating schedule and monitoring milestones
  • Determining and procuring resources timely manner at a reasonable cost
  • Negotiating contracts
  • Preventing unauthorized scope changes
  • Managing and communicating stakeholder expectations
  • Creating project updates to ensure the deliverables
  • Applied quality control during execution
  • Identifying and analyzing plan risks
  • And project closure.

Senior Business Systems Analyst

San Miguel Global Power Holdings Corp.
01.2017 - 05.2023

Cash Advance and Reimbursement

  • Understand and analyze business process, writing specifications, constructing workflow charts and designs and make recommendations for improvement
  • Upgrading, troubleshooting, and implementing systems
  • Resolving issues, providing timely and accurate feedback
  • Prepares technical reports
  • Provide references for users by writing and maintaining user documentation, providing application/technical support and training users
  • Maintains user confidence and protects operations by keeping information confidential
  • Maintains professional and technical knowledge by attending education and IT workshops and participating in trainings for updates around the IT Industry
  • Writing project management plan
  • Directing and managing project work
  • Initiating project changes
  • Establishing budget
  • Dividing work task and control
  • Creating schedules and monitoring milestones
  • Determining and procuring resources in a timely manner at a reasonable cost
  • Negotiating contracts
  • Preventing unauthorized scope changes
  • Managing and communicating stakeholder expectations
  • Creating project updates to ensure the deliverables
  • Applied quality control during execution
  • Identifying and analyzing plan risks
  • And project closure
  • Migrating the system from SharePoint to Outsystem platform
  • Document Management System,

Business Systems Analyst

APEC
06.2016 - 02.2017
  • Implementing Service Order Monitoring and Tracking System for Branch 1 (Tabaco), 2 (Legazpi) and 3 (Ligao)
  • Creating SO for consumers to monitor and track application such as; New Connection, Upgrade Connection, Change Meter, Relocate Meter, Reconnection, Disconnection, Downgrade Connection, Transfer Meter, Test Meter, Information Update, Special Lightning, Transformer replacement and Technical Inspection
  • Accomplishment Report
  • Reviewing and re-creating Process Flow of Service Order
  • Retirement of Services, continuing consumption and/or use of power after service disconnection on is a violation of Republic Act No
  • 7832 otherwise known as Anti – Electricity Pilferage Law
  • From the data of disconnection with Promissory Note (PN) is disconnection, no payment for 1 month of disconnection is Retirement
  • Assigned, Albay Power Energy Corp
  • (APEC) for Massive Information Campaign & Disconnection Project
  • Aimed at Improving the Collection Efficiency and reducing systems loss in APEC, namely Tabaco, Legazpi and Ligao.

Finance Analyst

SMC Global Power Corp
04.2016
  • Maximo Integration
  • Analyzing requirement; constructing workflow charts and diagrams; studying system capabilities; writing specifications
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Contributes to team effort by accomplishing related as needed

Sales Assistant

San Miguel Corporation
01.2007
  • Corporate Key Account Groups
  • Reconciliation activities for sales and resolutions of related issues
  • Encoder

IT Application Specialist

SMITS, Inc, Logistic Asia Corporation
  • System testing in the development server in preparation for the implementation
  • Reconciliation activities for SAP enhancements and resolutions of related issues
  • Off-site support for new personnel’s for SAP-LES (Logistics Execution System) implementation.

IT Application Specialist

SMITS, Inc, San Miguel Beer Division
01.2006
  • System testing in the development server in preparation for the implementation
  • Performs system enhancements and data gathering
  • On-site and Off-site support for new personnel’s during Parallel–Run activity and Live–Run for SAP-Payroll and Time Management implementation.

IT Application Specialist

SMITS, Inc, San Miguel Corporation
01.2004
  • System testing in the development server in preparation for the implementation
  • Attends meetings for sign-off / acceptance of new update software
  • Enrolment process
  • Point person for the issues and concerns for Ortigas based
  • Off-site support for Fingerscan system users and new personnel’s

HR Assistant, Trainee

SMITS, Inc
01.2002
  • Handling Recruitment (New Employees, On, Handling Benefits (Processing of loans in Pag-Ibig and Social Security System (SSS)
  • Orientation of On-the-Job-Trainee and Newly hires Employee
  • Documentation
  • Assisting in Payroll Process
  • Assisting in Team Building

BPO Specialist

SMITS, Inc
07.2011 - 03.2016
  • Management for SMITS Client
  • Updating and Monitoring of SAP-CRM (Customer Relationship Management) for the Service Report

BPO Data Controller

SMITS, Inc
04.2011 - 03.2016
  • Validation of all submitted documents for payroll and time management
  • Preparation / Generation of transmittal form for all validated documents for submission to payroll processing
  • Conduct post-audit of payroll & time management results, preparation of possible adjustments
  • Ensures accurate implementation of payroll policy in the system
  • Releasing of payslip and rice tickets allowance
  • Direct contact of employees with regards to payroll and time management processing
  • Non-Submission of Daily Time Record Reports
  • Tardiness and Undertime Monitoring Reports
  • Absence Monitoring Report
  • Auditing Master Data Authority for MMP and Rank & File employees

Education

BS - Computer Science

Central Colleges of The Philippines
01.1997 - 01.2002

Skills

(System Applications and Products) SAP-HR, SAP-SD, SAP-MM, SAP-CRM, SAP-S4 HANA, MS Windows, MS Office, Photoshop, Adobe, MS Outlook, MS Teams, Visual Basic, Visio, Jira, Sharepoint, MS Azure, Maximo, Outsystems, Trello

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Timeline

Senior Business Systems Analyst

San Miguel Global Power Holdings Corp.
01.2017 - 05.2023

Senior Business System Analyst and Project Manager

San Miguel Global Power Holdings Corp.
06.2016 - Current

Business Systems Analyst

APEC
06.2016 - 02.2017

Finance Analyst

SMC Global Power Corp
04.2016

BPO Specialist

SMITS, Inc
07.2011 - 03.2016

BPO Data Controller

SMITS, Inc
04.2011 - 03.2016

Sales Assistant

San Miguel Corporation
01.2007

IT Application Specialist

SMITS, Inc, San Miguel Beer Division
01.2006

IT Application Specialist

SMITS, Inc, San Miguel Corporation
01.2004

HR Assistant, Trainee

SMITS, Inc
01.2002

BS - Computer Science

Central Colleges of The Philippines
01.1997 - 01.2002

IT Application Specialist

SMITS, Inc, Logistic Asia Corporation
Jacquiline Corpuz BascoBusiness Systems Analyst