Summary
Overview
Work History
Education
Skills
Timeline
Barista

Jacobo Jose Goñi-Miranda

San Juan, Metro Manila

Summary

Knowledgeable [Desired Position] with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Overview

9
9
years of professional experience

Work History

Barista

TonG Coffee Trading
11.2016 - Current
  • Prepared high-quality espresso beverages and specialty drinks according to established recipes.
  • Maintained cleanliness and organization of the coffee bar and equipment for optimal operational efficiency.
  • Educated customers on menu offerings and provided personalized recommendations to enhance their experience.
  • Monitored inventory levels and coordinated with suppliers to ensure consistent stock of coffee beans and supplies.
  • Developed efficient workflows for peak hours, reducing wait times while maintaining beverage quality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Customer Service Representative

Afni, Inc
09.2021 - 01.2022
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided accurate information about products and services to enhance customer satisfaction.
  • Collaborated with team members to streamline communication processes.
  • Utilized customer relationship management software to track interactions and feedback.

Education

No Degree - Bachelor of Science in Nutrition And Dietetics

Silliman University
Dumaguete, Province Of Negros Oriental, Philippines

Bachelor of Science in Hospitality Management

Dominican College
San Juan, Metro Manila, Philippines
06-2026

Momtessori De San Juan
San Juan, Metro Manila, Philippines
04-2019

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Order taking
  • Quality control
  • Menu memorization
  • Hospitality service expertise
  • Food preparation

Timeline

Customer Service Representative

Afni, Inc
09.2021 - 01.2022

Barista

TonG Coffee Trading
11.2016 - Current

No Degree - Bachelor of Science in Nutrition And Dietetics

Silliman University

Bachelor of Science in Hospitality Management

Dominican College

Momtessori De San Juan

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Jacobo Jose Goñi-Miranda