Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jackqueline Fleur Husa-in

Calinog

Summary

To enhance and apply the skills that I've learned and gain and experience through the aid of professional, experienced, well equipped and notable institutions, personnel, and practitioners that offers a wide range of opportunities for the development of an individual and of a team. I am very much responsible for the things that I am tasked to do, organized and can work as a part of a team or as a stable individual under pressure.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Transcom Worldwide (Philippines)
12.2019 - Current

Customer Service Representative

Transcom Worldwide (Philippines)
06.2013 - 11.2019

Customer Service Representative

Teletech
05.2012 - 09.2012

Education

Bachelor of Science - Medical Laboratory Sciences

Iloilo Doctors College
01.2009

High School -

Calinog National Comprehensive High School
01.2005

Skills

  • Excellent Communication Skills (Oral and Written)
  • Proficient in MS Word and Excel
  • Ability to manage multiple priorities in fast paced changing environment
  • Eager to learn and expand knowledge
  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Employee development
  • Customer relations
  • Management
  • Compliance management
  • Root-cause analysis
  • Delegation
  • Scheduling coordination
  • Data analysis
  • Team leadership
  • Employee supervision
  • Customer service
  • Microsoft office
  • Motivational leadership
  • Strategic planning
  • Performance management
  • Phone and email etiquette

Certification

I hereby certify that all the information above are true and correct to the best of my knowledge.

Personal Information

  • Age: 36
  • Height: 5'3
  • Weight: 58 kls
  • Citizenship: Filipino
  • Place of Birth: Calinog, Iloilo
  • Date of Birth: 09/25/88
  • Marital Status: Married
  • Religion: Roman Catholic

Timeline

Operations Supervisor

Transcom Worldwide (Philippines)
12.2019 - Current

Customer Service Representative

Transcom Worldwide (Philippines)
06.2013 - 11.2019

Customer Service Representative

Teletech
05.2012 - 09.2012

High School -

Calinog National Comprehensive High School

Bachelor of Science - Medical Laboratory Sciences

Iloilo Doctors College
Jackqueline Fleur Husa-in