Open Dental
JACKELYN CAASI
Bauang
Summary
Certified Dental Assistant with 8 years of experience delivering exceptional patient care and efficiently overseeing office operations in fast-paced dental practices. Strong analytical, communication, and teamwork skills enable seamless adaptation to new environments. Commitment to leveraging these qualities to foster team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DENTAL ASSISTANT
Firas Dental and Orthodontics Center
10.2022 - 11.2023
- Greet and seat up to 15 patients per day in a timely manner but with no sense of being rushed.
- Set up trays according to patient needs and plans, and the dentist's preferences for the implant surgery.
- Perform 3D X-rays and Peri-apical xrays as needed before and after .
- Utilized dental software to update patient records and manage office files.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Performed administrative duties such as scheduling appointments, billing, and insurance claims processing.
COVID RESPONSE NURSE
SEHA Field Hospitals
06.2020 - 05.2022
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Completed screening questions with patients following CDC guidelines.
- Prepared laboratory specimens for testing, obtained results and notified patients of findings.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
DENTAL ASSISTANT
Health Shield Medical Center
01.2019 - 05.2020
- Documented patient dental health information, medical history, and vital signs for future reference.
- Took dental images following strict patient protection rules, applying lead aprons.
- Exposed, developed and mounted dental x-rays.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Verified patient insurance eligibility and benefits.
DENTAL ASSISTANT
Advance American Dental Center
02.2018 - 11.2019
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Took dental images following strict patient protection rules, applying lead aprons.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled and confirmed patient appointments.
DENTAL ASSISTANT
Al Bustan Medical Center
04.2015 - 05.2017
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Took dental images following strict patient protection rules, applying lead aprons.
- Exposed, developed and mounted dental x-rays.
- Verified patient insurance eligibility and benefits.
Education
Bachelor of Science - Nursing
Union Christian College
San Fernando, Province Of La Union, Philippines05.2008
Computer Technology -
Lorma Colleges Foundation
San Fernando, Province Of La Union, Philippines03.1999
Skills
- 4-handed Dentistry
- Dental Imaging
- Sterilization and Disinfection
- Proficient MS Offices Software
- Knowledge in Dental and Medical Terminologies
- Medical Records Management
- Administrative Support
- Interpersonal Communication
- Adaptability
Software
Dentrix
EagleSoft
Unicare
Dok32
SoPro Imaging
Cerec Omnicam Scanner
Trios 3D Shape Scanner
Acteon 3D Imaging
Certification
- Certified Registered Central Service Technician (CRCST), HSPA #510953 Earned: Dec. 29, 2019
- Dental Assistant, License # GT20102 Department of Health - Abu Dhabi (DOH) Earned: July 2017
- Registered Nurse, License # 0621674 Philippine Regulation Commission Earned: June 2010
Certificates/ Trainings
⋆ Dental Healthcare Virtual Assistant
- Appointment scheduling
- Insurance verification
- Dental phone handling and text management
- Dental claim review
- Dental claim verification
- Dental procedure care
- Use of Open Dental, EHR and Dentrix HER
⋆ Medical Virtual Assistant
- Insurance Verification Course
- Pre-Authorization
- Telemedicine
- Scribing
- Phone handling
⋆ HIPAA Certificate – Health Insurance Portability and Accountability Act Training
- HIPAA Basics and Regulations
- Definition and examples of PHI and ePHI
- HIPAA compliance
- HIPAA violation
- Data breaches
⋆ Covid-19 Responder Theory
- International Patient Safety Goals
- Phlebotomist
- IV Insertion and IV cannulation
- ECG Tracing and Interpretation
- Basic Life Support - ASHI Certified
⋆ Central Sterilization and Service Trainings
- Infection Control Fundamentals
- Sterilization and Disinfection
- Advance Infection Control
Hobbies
- Cooking
- Swimming
- Watching Documentaries
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
DENTAL ASSISTANT
Firas Dental and Orthodontics Center
10.2022 - 11.2023
COVID RESPONSE NURSE
SEHA Field Hospitals
06.2020 - 05.2022
DENTAL ASSISTANT
Health Shield Medical Center
01.2019 - 05.2020
DENTAL ASSISTANT
Advance American Dental Center
02.2018 - 11.2019
DENTAL ASSISTANT
Al Bustan Medical Center
04.2015 - 05.2017
Bachelor of Science - Nursing
Union Christian College
Computer Technology -
Lorma Colleges Foundation
- Certified Registered Central Service Technician (CRCST), HSPA #510953 Earned: Dec. 29, 2019
- Dental Assistant, License # GT20102 Department of Health - Abu Dhabi (DOH) Earned: July 2017
- Registered Nurse, License # 0621674 Philippine Regulation Commission Earned: June 2010
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