Jackelyn Bucog
Santa Rosa
Summary
Dynamic barista with expertise in espresso machine operations and a proven ability to enhance customer loyalty at Trulycitea Cafe. Recognized for speedy service and meticulous attention to detail, I excel in multitasking and workflow management, consistently delivering high-quality beverages while training new team members with a friendly and encouraging approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Ma. Cristina Torrente
Laguna BelAir 2 Brgy. Don Jose, City Of Santa Rosa Laguna
02.2024 - 12.2025
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
- Used POS system to accurately enter orders and process payments.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Education
High School Diploma - Science, Technology, Engineering, Mathematics
Green Fields Integrated School of Laguna
San Lorenzo South Barangay Dita, Santa Rosa Laguna07.2023
Skills
- Adaptive and creative
- Espresso machine operations
- Time management
- Multitasking and organization
- Friendly and outgoing
- Speedy and efficient
- Workflow management
- Ingredient restocking
- Performance improvement
- Beverage preparation
- Attention to detail
- Opening and closing duties
Certification
BARISTA TRAINING at ARGONZA TRADING
Timeline
Barista
Ma. Cristina Torrente
02.2024 - 12.2025
High School Diploma - Science, Technology, Engineering, Mathematics
Green Fields Integrated School of Laguna