Jabal Elias
Taguig City
Overview
5
5
years of professional experience
Work History
Sales and Customer Relations Assistant I
Megaworld Global Estate Resorts, Inc.
04.2023 - Current
- Analyzed and recommended process improvements to reduce complaints and improve customer service throughout organization.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Billing and Collection Coordinator
SM Development Corporation
06.2021 - 01.2023
- Prepared accounts receivable-related journal entries for accounting month-end close.
- Monitored accounts receivable aging and worked with various areas to address business needs.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
- Collaborated on collection and dispute resolution issues.
Sales Associate
Uniqlo Podium
11.2019 - 06.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor Of Science In Information Technology - Computer Programming
Hardam Furigay Colleges Foundation Inc.
Lamitan City, Philippines 04.2018
Timeline
Sales and Customer Relations Assistant I
Megaworld Global Estate Resorts, Inc.
04.2023 - Current
Billing and Collection Coordinator
SM Development Corporation
06.2021 - 01.2023
Sales Associate
Uniqlo Podium
11.2019 - 06.2020
Bachelor Of Science In Information Technology - Computer Programming
Hardam Furigay Colleges Foundation Inc.