IYAHNE MARK P. GUTIERREZ
Room Attendant
Tanza
Summary
A highly motivated, seeking to apply my skills and knowledge in a challenging environment. I am eager to learn and contribute to a team, and I am confident that my strong work ethic and commitment will be an asset to any organization.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
Work History
Barista
39ers Bucal Branch
Tanza
04.2024 - 12.2024
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Engaged with customers to provide exceptional service and build rapport.
- Assisted in training new baristas on beverage preparation and equipment usage.
Attendant
Bucal Car Wash
Tanza
03.2021 - 11.2022
- Operated car wash equipment to ensure efficient vehicle cleaning processes.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Assisted customers with service options and provided recommendations for care products.
- Collaborated with team members to meet daily service targets and improve workflow.
- Handled customer inquiries and resolved complaints to ensure high satisfaction levels.
- Implemented best practices for water conservation during washing processes to promote sustainability.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Education
High School Diploma -
Tanza Comprehensive High School
Tanza Cavite01-2023
High School Diploma -
Buhay Na Tubig Elementary School
Tanza Cavite01-2015
Skills
- Excellent written and verbal communication skills
Attention to detail
Problem-solving
Opening and closing duties
Exceptional customer service
Order taking
Espresso machine operation
Beverage preparation
Safe food handling
Hospitality service expertise
Sales expertise
Clear communication
COMMUNICATION
Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively.
LEADERSHIP
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
Barista
39ers Bucal Branch
04.2024 - 12.2024
Attendant
Bucal Car Wash
03.2021 - 11.2022
High School Diploma -
Tanza Comprehensive High School
High School Diploma -
Buhay Na Tubig Elementary School