Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Ivy S. Dela Cruz

Ivy S. Dela Cruz

Taguig,Taguig

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Cashier

LANDMARK
07.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring funds balanced at end of shifts.
  • Assisted in training new staff on register operations and store policies.

Cashier

SVI-AURA
10.2024 - 03.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and service issues to enhance satisfaction.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Collaborated with team members to support promotional events and sales initiatives.

House Maid

J. Elizalde Parañaque City
04.2022 - 01.2023
  • Maintained cleanliness and organization in all assigned areas to ensure a tidy environment.
  • Performed laundry duties, including washing, drying, and folding clothes efficiently.
  • Assisted with meal preparation and kitchen cleanliness to support household operations.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels for daily tasks.

Temporary Volunteer

Red Cross Philippines
08.2020 - 10.2020
  • Assisted in organizing community disaster preparedness training sessions for local residents.
  • Supported distribution of relief supplies to affected communities during emergency response operations.
  • Collaborated with team members to maintain accurate inventory records of donated goods.
  • Engaged with volunteers to foster teamwork and enhance operational efficiency during events.

Dental Assistant

Parfan Dental Clinic Ayala Alabang
05.2019 - 05.2020
  • Assisted in patient care by preparing treatment rooms and sterilizing instruments.
  • Supported dental procedures by providing chairside assistance to dentists during treatments.
  • Managed patient records using electronic health record systems for accuracy and efficiency.
  • Educated patients on post-treatment care and oral hygiene practices to enhance recovery.

Education

High School Diploma -

SAN PASCUAL NATIONAL HIGH SCHOOL
Burias San Pascual Masbate
05-2019

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Money handling

Reliability and punctuality

Customer relations

Professionalism and courtesy

Timeline

Cashier

LANDMARK
07.2025 - Current

Cashier

SVI-AURA
10.2024 - 03.2025

House Maid

J. Elizalde Parañaque City
04.2022 - 01.2023

Temporary Volunteer

Red Cross Philippines
08.2020 - 10.2020

Dental Assistant

Parfan Dental Clinic Ayala Alabang
05.2019 - 05.2020

High School Diploma -

SAN PASCUAL NATIONAL HIGH SCHOOL
Ivy S. Dela Cruz