Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
IVY GRAPES DEL PUERTO

IVY GRAPES DEL PUERTO

Cagayan De Oro, Province Of Misamis Oriental

Summary

Having experience in dairy farming, digital marketing, business support, and sales, I am skilled in managing livestock operations, overseeing content strategies, and providing client support. With extensive experience in sales, contract negotiation, I consistently drive business success across various sectors.

Overview

13
13
years of professional experience

Work History

Voluntary Dairy Farm Worker

Perez Dairy Multiplier Farm
01.2022 - 02.2025
  • Efficient management of pastures to ensure optimal grazing conditions.
  • Milking cows with attention to quality and hygiene standards.
  • Thorough cleaning and sanitization of the milking parlor and equipment to maintain a sterile environment.
  • Early detection of mastitis to ensure the health and productivity of the herd.
  • Mixing and manually feeding the herd with balanced rations to support growth and milk production.
  • Providing care for calving cows and administering colostrum feeding to newborn calves for healthy development.
  • Performing dehorning procedures when necessary, ensuring animal safety and well-being.
  • Harvesting forage to maintain high-quality feed for the herd throughout the year.

Virtual Assistant

Freelancer
12.2020 - 10.2024

Digital Marketing Staff

  • Oversee the development of the overall content strategy for the business, as well as its marketing campaigns.
  • Responsible for managing the social media channels and using them to promote the company's presence and generate leads


Support Trainer

  • Provide prompt chat responses to merchants.
  • Document each merchant's question or problem, as well as the resulting answer or solution.


Business Support Assistant

  • Manage and prioritize the CEO's email inbox, respond to emails, and draft responses as needed.
  • Schedule and coordinate appointments, meetings, and conference calls for the CEO.
  • Attend to the CEO's personal agenda, including scheduling appointments, making travel arrangements, and coordinating personal errands.
  • Conduct research and provide analysis on a variety of business topics as requested.
  • Perform administrative assistant duties, including managing the CEO's schedule and completing administrative projects on time and with accuracy.
  • Prepare meeting agendas, documents, and presentations.


Seller Account Assistant

  • The main point of contact for assigned suppliers (sellers) and a trusted advisor for their issues, questions, requests, and concerns.
  • Demonstrate and assist sellers with the Seller System portal – our back-end e-commerce website.
  • Develop and maintain a comprehensive understanding of your account and products, including product sourcing, and understanding market demand and prices for assigned products.
  • Collaborate with the purchasing department to procure products from suppliers.
  • Ensure that all factory and product certifications/documents are up to date.


Field Surveyor/Mapper

  • Conduct field surveys for different locations or geographical conditions and collect necessary data and information.


Sales Account Specialist & Digital Marketing Assistant

  • Provide client support for new and current customers.
  • Cold call potential clients to generate sales leads.
  • Travel to client locations to give sales presentations and follow up on the installation of products or completion of services.
  • Negotiate contracts with potential customers to obtain favorable terms and minimize financial, legal, and operational risks.

Regional Sales Coordinator

TVS Global Automobile Traders FZCO Under Storeminder Philippines Inc.
09.2018 - 11.2020
  • Enhance the success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Create sales objectives, prepare quotas, and design effective sales plans to drive business goals.
  • Research potential clients and markets to prepare for appointments.
  • Demonstrate products and specific features at customer locations and special events.
  • Interact with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Fulfill customer queries over the phone, in-person, and through email to provide and maintain the highest level of customer care.

Sales Finance Assistant

Philip Morris Philippines Manufacturing Inc. Under John Clements Consultants, Inc.
03.2014 - 07.2017
  • Perform administrative support tasks such as cascading, document filing, transcribing handwritten information, and operating computers to manage pay records, invoices, and balance sheets.
  • Audit stores to ensure salesman accountability.
  • Update salesman accounts.
  • Handle accounts payable and accounts receivable.
  • Conduct monthly or quarterly inventory counts in panels and warehouses.
  • Address tight deadlines and a multitude of accounting activities, including year-end audit preparation, consolidation of all the branch's financial statements, and forecast activities.

Cashier

SM Supervalue Inc.
05.2012 - 10.2012
  • Greeted customers entering the store and responded promptly to their needs.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied the cash drawer at the beginning and end of each work shift.
  • Used the POS system to enter orders, process payments, and issue receipts.
  • Monitored checkout stations to ensure that customers brought their purchased items and that the stations were appropriately staffed.

Education

Bachelor of Science - Information Technology

AMA Computer College
04-2012

Skills

  • Pasture Management & Livestock Care
  • Prospective Client Engagement
  • Schedule Coordination
  • Vendor and Client Engagement Management
  • Supply Chain Management
  • Administrative support tasks
  • Customer Engagement
  • Sales Strategy Development

Languages

English
Filipino

Additional Information

Drive both four-wheel and two-wheel vehicles

Timeline

Voluntary Dairy Farm Worker

Perez Dairy Multiplier Farm
01.2022 - 02.2025

Virtual Assistant

Freelancer
12.2020 - 10.2024

Regional Sales Coordinator

TVS Global Automobile Traders FZCO Under Storeminder Philippines Inc.
09.2018 - 11.2020

Sales Finance Assistant

Philip Morris Philippines Manufacturing Inc. Under John Clements Consultants, Inc.
03.2014 - 07.2017

Cashier

SM Supervalue Inc.
05.2012 - 10.2012

Bachelor of Science - Information Technology

AMA Computer College
IVY GRAPES DEL PUERTO