Ivy Pearl Alforque
M3 Consultant
Imus, Province Of Cavite
Summary
6 Years experience with proven background in consulting, delivering strategic insights and effective solutions to clients. Successfully led multiple projects, enhancing operational efficiency and driving business growth. Demonstrated expertise in problem-solving and client relationship management. Providing functional and technical support for the M3 ERP Application. Functional skills mainly focused on M3 Supply Chain Management, Procurement, Distribution, and Customer Order, Manufacturing and Rental. Technical skills including supporting Infor Document Management, Infor Enterprise Collaborator, Integration issues between M3 and Third-Party applications, and interpretation of XML codes.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
M3 Consultant
Infor PSSC Inc.
11.2022 - Current
- Currently handling M3 support for client as Consultant that handles Supply chain (Sales, Purchase, Manufacturing, Distribution), also handle Rental agreement, change request ticket that involves Modifications
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
M3 Associate Consultant
Infor PSSC Inc.
10.2021 - 09.2022
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
M3 Junior Consultant
CGI Philippines
06.2019 - 09.2021
- Internally shifted to different role like ERP Microsoft AX, Handled different cases such as Procurement, Sales, Finance and basic technical support tickets
- Participated in client meetings to understand their challenges, offering specific expertise in developing action plans.
- Contributed towards internal knowledge-sharing initiatives by documenting best practices, case studies, and lessons learned from past engagements.
Microsoft AX Dynamics Junior Developer
CGI Philippines
06.2018 - 01.2019
- Training for functional and technical usage of Microsoft AX 2012, provided internal support during the training, shadow to different cases / ticket to enhance working capabilities
- Consistently met project deadlines while maintaining high-quality deliverables, contributing to overall team success.
- Provided valuable input during team meetings, sharing ideas for new features or enhancements based on user feedback.
Education
Bachelor of Science - Information Technology
De La Salle University – Dasmariñas
DBB-B, 4115 West Ave, Dasmariñas, Cavite 06.2013 - 1 2018
Skills
- Infor M3
- Client requirements assessment
- Infor Enterprise Collaborator
- Infor Smart Data Tool
- Infor LCM
- Windows Server
- SQL Server
- Microsoft Excel
- Java
- C#
- HTML
- XML
- SQL
- Microsoft Dynamics AX
- Power BI
- Ad Hoc Reporting
Certification
Infor Certified CloudSuite Distribution Enterprise (M3) Associate
Industry Knowledge
Application Support knowledge in Microsoft Dynamics AX with creating Batch Jobs and Supported Supply Chain Management Module.
For M3 ERP, knowledgeable with areas of Supply Chain Execution, Purchase Order, Customer Order, Distribution Order processing, Manufacturing, Rental Agreement process, Warehouse Management, and Supply Chain Orders & Procurement.
Technical Experience with Document Output Management, Basic configuration setup, Set up of standard document and applicable variants via CRS945, Display and translation of XML codes to M3 tables and fields, Troubleshoot and test variants of document, Experience in investigating script for H5, widgets, navigator, sorting and views, Infor Smart Data Tool. esting and Troubleshooting, Integration-related issues between M3 and Infor Enterprise Collaborator via the Interpretation of XML Codes (XML matching to M3 table and field), Troubleshoot issues related to the Application Program Interface, Test and gather data logs using Job Profiler.
Timeline
Infor Released Impact Management Consultant Intermediate
01-2025
M3 Consultant
Infor PSSC Inc.
11.2022 - Current
M3 Associate Consultant
Infor PSSC Inc.
10.2021 - 09.2022
M3 Junior Consultant
CGI Philippines
06.2019 - 09.2021
Microsoft AX Dynamics Junior Developer
CGI Philippines
06.2018 - 01.2019
Bachelor of Science - Information Technology
De La Salle University – Dasmariñas
06.2013 - 1 2018
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