IVY MARIE DEO VECINA

• Improved patient data accuracy by meticulously reviewing and updating medical records.
• Strengthened interdepartmental collaboration by actively engaging with medical staff, insurance representatives, and other stakeholders to address coding-related concerns.
• Boosted team morale by actively participating in department meetings, offering insights, and supporting colleagues in their work-related challenges.
• Supported timely reimbursements by promptly submitting accurate claims to insurance companies.

• Assisted nursing staff in administering medications, monitoring vital signs, and documenting medical information for optimal patient outcomes.
• Educated patients on self-care techniques such as proper hygiene practices while respecting cultural beliefs or values to ensure compliance with treatment plans.
• Streamlined communication between healthcare providers which led to well-coordinated care and improved patient experiences.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Efficiently handled scheduling, travel arrangements, logistics for events, business reports / documentation, customer service, greeting customers, mail distribution, answering phones, and other tasks for senior executives and managers.

• Greet customers.
• Answer customers' questions.
• Look for stock requested by customers.
• Keep the stock room organized.
• Pack shelves neatly.
• Create attractive displays.
• Elevate customer complaints to the manager.

• Administering treatments, repositioning bedridden patients, helping with personal care and daily activities, and delivering basic medical care. Offering social stimulation and companionship.

• Receiving Payments and Issuing Receipts, Gift-Wrapping Packages and keeping Track of all Cash and Credit Transactions.

• Answering calls, Filling Data, Faxing, Envelope Stuffing and Mailing, Message Delivery, Running Errands, Sorting incoming mail much more.

160 hours Lecture and Hands on Practical Demonstration with Certificate

• KHDA and MOFA Certificate
• Transcript of Record