IVY GARNET FLORES
Sta. Ana, Pampanga,Philippines
Summary
Motivated professional with strong analytical and problem-solving abilities. Cultivated exceptional customer relationships through effective communication and quick resolution of issues. Demonstrated commitment to maintaining high standards in documentation and compliance.
Overview
13
13
years of professional experience
Work History
Field Auditor
Mlhuillier Financial Services Inc
Tarlac, Philippines
2018.05 - 2026.02
- Maintained clean, safe working environments to eliminate accident risks.
- Identified issues, analysed information and provided solutions to problems.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
Sales Representative
RUSI
2013.01 - 2016.05
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Education
Bachelor of Science - Information Technology
TARLAC AGRICULTURAL UNIVERSITY
2011-01
CAMILING COLLEGES
Camiling, Tarlac2007-01
CAMILING CENTRAL ELEMENTARY SCHOOL
Camiling, Tarlac2003-01
Skills
- Ms Word
- Ms Excel
- Ms Powerpoint
- Paper works
- Compliance auditing
- Report preparation
- Customer service
- Documentation management
- Risk assessment
- Customer relationship management
- Problem solving
- Data analysis
References
- Narife Soriano, BM 09467652574, Mlhuillier Financial Services
- Rhoderick R., Co, Branch Manager, 09907432689, Luzon Ramcycles Inc., Camiling, Camiling Outlet
- Hon. Mike B., Tandoc, Barangay Captain, BrgyPob. H, Camiling, Tarlac
Disclaimer
I hereby that the above information is true and correct to the best of my knowledge and belief.
PERSONAL INFORMATION:
- Age: 35 years old
- Birth Date: March 12, 1991
- Status: Single
- Birth Place: Camiling, Tarlac
- Height: 5'2
- Weight: 55 kgs.
- Religion: Catholic
- Father’s Name: Rogel M. Flores
- Occupation: Tricycle Driver
- Mother’s Name: Rowena S. Flores
- Occupation: Vegetable Vendor
Timeline
Field Auditor
Mlhuillier Financial Services Inc
2018.05 - 2026.02
Sales Representative
RUSI
2013.01 - 2016.05
Bachelor of Science - Information Technology
TARLAC AGRICULTURAL UNIVERSITY
CAMILING COLLEGES
CAMILING CENTRAL ELEMENTARY SCHOOL