Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AEM Sites Solutions Strategist
Accenture Inc.
Cebu City, Province Of Cebu, Philippines
02.2024 - Current
Assisted in the implementation of strategic initiatives to enhance client engagement and drive project success across multiple sectors
Collaborated with cross functional teams in the execution of innovative solutions, ensuring alignment with client objectives and industry best practices
Facilitated discussions with stakeholders to gather requirements, streamline processes, and improve operational efficiencies within client organizations
Coordinated meetings between senior management and team members to discuss strategy updates and results
Developed effective communication plans to inform stakeholders about progress throughout the process
Utilized creative problem solving skills to identify solutions for complex business challenges
Content Management Lead
Accenture Inc.
Cebu City, Province Of Cebu, Philippines
09.2021 - 02.2024
Led two teams in the maintenance of the front end website both for corporate and recruitment marketing of the company
Led content management system migration from Sitecore to Adobe Experience Manager
Responsible for team performance metrics and mentoring resources
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Content Management Sublead
Accenture Inc
Cebu City, Province Of Cebu, Philippines
12.2017 - 09.2021
Assisted with day-to-day operations, working efficiently and productively with all team members.
Point of contact between content requestors and content developers to create new pages, edit and publish.
Excellent communication skills, both verbal and written.
Content Management Site Manager
Accenture Inc.
Cebu City, Province Of Cebu, Philippines
04.2015 - 12.2017
Collaborated with clients to meet project specifications on their webpages and provided alternative solutions to challenging requests
Published approved web pages
Performed user acceptance testing for front end features before it gets deployed to production
Led one development team
Assisted in the web platform migration from Sharepoint to Sitecore
Quality Assurance Tester
Accenture Inc
Cebu City, Province Of Cebu, Philippines
09.2014 - 04.2015
Conducted reviews on web pages to ensure they are of high quality
Content Management Web Developer
Accenture Inc
Cebu City, Province Of Cebu, Philippines
03.2014 - 04.2015
Created, edited and published templated pages in Sharepoint
Hands in application of HTML and CSS in working with web pages
Training & Performance Support Developer
Accenture Inc
Cebu City, Province Of Cebu, Philippines
08.2013 - 01.2014
Created training decks and job aids for a client
Customer Service Representative
Qualfon Philippines
Cebu City, Province Of Cebu, Philippines
08.2010 - 06.2012
Tier 3 technical support representative assisting clients with their issue on their mobile phones
Tasked to take on supervisory calls for escalations
Senior Client Strategist | Account Manager at Trade School (Orange Apron Media, The Home Depot)Senior Client Strategist | Account Manager at Trade School (Orange Apron Media, The Home Depot)