Evelyn C. Cruz
Sales Manager
Binan City Laguna
Summary
Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager
Cylix Technologies Inc
01.2021 - Current
- Responsible to develop business plans in coordination with Managing and Executive Director to achieve revenue goals
- Develop new business and product line.
Customer Relations Manager
Cotecna Elite Philippines Inc
01.2020
- Ensure outstanding customer satisfaction by maintaining strong working relationship
- Guide and lead team members to deliver services that meet or exceed customer requirements
- Handles client issues throughout the implementation life cycle in a timely and accurate results.
Valuer Support Manager
MultiRational Corporation
01.2014 - 01.2019
- Lead and manage support staff
- Training, mentoring and coaching to facilitate high levels of performance, engagement, and personal development.
Operations Manager
Iopex Technologies Philippines Inc
01.2012 - 01.2014
- Improve operational system, processes, and policies in support of organizations mission – specifically, information flow and management, business process and organizational planning
- Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.
Education
BS - Pulmonary Therapy
Emilio Aguinaldo College of Manila
06.1988 - 04.1992
Skills
Sales proficiency
Customer Relations
Schedule Management
Account updates
Training and mentoring
Inter-department collaboration
Staff Management
Negotiation
Sales and marketing
Timeline
Sales Manager
Cylix Technologies Inc
01.2021 - Current
Customer Relations Manager
Cotecna Elite Philippines Inc
01.2020
Valuer Support Manager
MultiRational Corporation
01.2014 - 01.2019
Operations Manager
Iopex Technologies Philippines Inc
01.2012 - 01.2014
BS - Pulmonary Therapy
Emilio Aguinaldo College of Manila
06.1988 - 04.1992