Ivy B. Infante
Cash Center Head/Managerial Position
San Pablo City, Laguna
Summary
Detail-orientated Section Head adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Calamba Cash Center Head
Philippine National Bank
10.2016 - 12.2024
- Responsible for the overall management and direct supervision of Philippine National Bank, Calamba Cash Center, ensures the proper and efficient operation of the section being supervised, signs office correspondence /memoranda and approves/countersigns related documents/instruments within authorized limits, performs other function duties as may be assign from time to time
- Manages servicing cash servicing of over 60 clientele list and 22 satellite branches
- Implements policies and procedures in safeguarding and managing the most liquid and susceptible resources of the bank; ensures efficient and effective conduct of its cash and clearing operations
- Plans and controls the daily route to be taken in cash transfers from/to branches and Deposit Pick Up of valued clients to ensure safety and cost effective delivery of services; Implements and observes BSP directives with banks like Clean Note Policy and other operation related matters to avoid penalties
- Conducts Performance Appraisal of its staff and recommends deserving personnel for career advancement /promotion
- Signs office correspondence / memoranda and approves/countersigns related documents with authorized limits.
- Evaluated staff performance regularly to identify areas of improvement and provide constructive feedback for professional growth
- Enhanced Center performance by implementing innovative operational strategies and streamlining processes
- Conducted regular staff meetings to obtain feedback on important issues
- Achieved forecasting accuracy to allow for better planning and reporting
Calamba Cash Center Officer - Cashier
Philippine National Bank
10.2013 - 09.2016
- Assists in the daily conduct of cash and clearing operations; checks and countersigns cash transfers documents; holds one as dual control of vault combinations; takes daily physical inventory of cash in vault and other physical assets of the banks
- Checks and accounts incoming and outgoing cash from/to satellite branches, and cash /checks pick up from valued clients against tickets/documents
- Prepares Daily Cash Report and establishes ending balances
- Directs and supervises staff and service personnel to ensure its duties were carried out efficiently and effectively
- Coordinates with branches under its jurisdiction for their cash requirements to ensure proper cash servicing
- Oversees and inspects loading of cash from cash vault to armored vehicles to ensure security control measures were carried out properly
- Conducts monitoring and requisitioning of Stationeries and Supplies to ensure smooth operations
- Conducts physical inventory of its Furniture& Fixtures, Office Equipments to ensure proper booking and accounting
- Performs various Flexcube functions including posting of his transactions and notifies concerned branches on un-responded items
- Ensures the timely preparation and submission of reports
Area Operations Officer - Southern Luzon 2
Philippine National Bank
02.2008 - 09.2013
- Reports to the Area Head of Southern Luzon 2 and is responsible for providing general administrative and secretarial support to the division; takes charge of all personnel related matters; proper routing of inter office communications and official documents, coordinates and monitors the submission of various reports including cash related reports; performs other duties and responsibilities as may be assigned from time to time
- Plans, organizes and sets priorities on tasks and works independently with minimal supervision
- Provides general administrative and secretarial support to the Area Head
- Takes charge of all personnel related matters, proper routing of inter office communications and official documents
- Coordinates and monitors the submission of various reports relative to the operations of PNB Branches.
Education
Bachelor of Science - Accounting
Laguna College
San Pablo City, Province Of Laguna, Philippines 04.2001 -
Skills
MS Office: Word, Excel, Powerpoint, Outlook, Access, OneNote
Spreadsheets: Excel, Google Sheets, OpenOffice
Google Drive: Docs, Sheets, Forms, Slides
Email: Filters, folders, mail merge, rules
MS Office: Word, Excel, Powerpoint, Outlook, Access, OneNote
Trainings/Seminars
- 03/24/2023, Philippine National Bank Webinar Beyond Phishing, The Tools Of A Social Engineer
- 04/07/2023, Linked In Learning - AMLA Home Study Program 2023
- 07/28/2023, Philippine National Bank Webinar Unravelling The World Of Social Media Hacking
- 08/22/2023, Allianz Philippine National Bank Life Insurance
- 08/22/2023, Linked In Learning - Managing Your Finances In A Financial Downturn
- 08/30/2023, Linked In Learning - Information Security And Data Privacy Awareness Training
- 08/30/2023, Linked In Learning - Information Security Training How Do We Protect Information Asset
- 09/08/2023, Philippine National Bank Webinar Artificial Intelligence
- 09/08/2023, Linked In Learning - Collaborative • Leadership
- 09/12/2023, Philippine National Bank Learning Session - E-Customer Relationship Management Briefing
- 09/26/2023, Philippine National Bank Learning Session - Loss Event Reports
- 10/05/2023, Linked In Learning - Managing A Multigenerational Team
- 10/06/2023, Cyber Security Awareness Online Account Security Advice From Good Guy Hacker
- 10/09/2023, Linked In Learning - Step Sustainability Training And Learning Program
- 10/10/2023, Philippine National Bank Learning Session- Outward Clearing Process
- 10/21/2023, Linked In Learning- Grow Your Executive Presence
- 10/21/2023, Linked In Learning- Increase Your Cybersecurity Awareness
- 10/21/2023, Linked In Learning- Build Habits That Stick
- 11/28/2023, Philippine National Bank Learning Session : Walkthrough On Check Clearing Accounting/ Reconciliation
- 12/19/2023, Philippine National Bank Learning: Corporate Security Group Security Awareness Training
- 01/09/2024, Philippine National Bank Learning : Information Security and Data Privacy Awareness for Third-party
- 01/18/2024, Philippine National Bank Learning Building Optimism for Performance and Well-Being
- 01/22/2024, LinkedIn Learning-Sustainability 101 for Philnabankers: Understanding Sustainability, ESG and Climate Change
- 01/22/2024, LinkedIn Learning The Employee's Guide to Sustainability
- 02/08/2024, Philippine National Bank Webinar 24-001: Safeguarding the Financial Fortress: Navigating Cyber Threats in the Banking Industry
- 08/19/2024, Philippine National Bank - Annual Refresher Course on AMLA
- 09/29/2024, Philippine National Bank - 2024 Information Security and Data Privacy Awareness Training (ISDPAT)
Timeline
Calamba Cash Center Head
Philippine National Bank
10.2016 - 12.2024
Calamba Cash Center Officer - Cashier
Philippine National Bank
10.2013 - 09.2016
Area Operations Officer - Southern Luzon 2
Philippine National Bank
02.2008 - 09.2013
Bachelor of Science - Accounting
Laguna College
04.2001 -
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