Ivanne Dacanay

• Managed invoice processing and payments, maintaining strong relationships with suppliers through timely communications.
• Managed end-to-end accounts payable process, from invoice receipt to payment authorisation, for timely vendor settlements.
• Tracked and reported key performance indicators KPIs for the accounts payable function, driving continuous performance improvement.
• Handled customer and employee finance queries, complaints and concerns, resolving with balanced solutions.

· Ensuring the accurate and timely processing of invoices, payments, and account reconciliations.

· Managing the financial activities related to accounts payable and ensuring compliance with company policies.

· Maintaining accurate records regarding payments to suppliers.

· Managing staff, resolving invoice discrepancies, and maintaining financial reports.

· Training and supervising staff members involved in the accounts payable process.

· Reviewing and verifying high dollar invoices for accuracy.

· Overseeing the implementation of policies and administrative procedures to improve efficiency and maintain compliance with company regulations.

· Conducting weekly huddles and skip level coaching sessions with team members.

· Weekly client presentation of productivity report and queue aging status.

· Discussing training and opportunity logs with the client.

· Updating month end compliance checklist and presenting of details to the client via touchpoint calls.

· Assessment and provision of annual performance ratings, conducting one on one discussions with team members.

· Coordinating, assigning, and reviewing the work of team members engaged in data entry.

· Establishes procedures for data entry staff to ensure accuracy and efficiency.

· Provide training and feedback to data entry staff on industry best practices

· Ensure client compliance required documents prior to vendor creation in our financial system.

· Secure vendor creation and profile updates are done timely and in compliance with our audit standards.

· Overseeing and managing audit engagements.

· Preparing audit reports.

· Providing guidance and training to audit staff.

· Ensuring compliance with auditing standards and company policies.

· Leading and managing a team of auditors in conducting high dollar and duplicate payment audits.

· Reviewing audit plans and developing policies and procedures for the auditing department.

· Conducting monthly audit presentation/results both to the client and internal team.

· Facilitating problem-solving and conflict resolution.

· Communicating with vendors/clients regarding payments and discrepancies to ensure timely payments.

· Performing audits of accounts payable records to ensure accuracy and compliance with organizational policies.

· Resolving complex A/P related issues raised by processing and issue resolution team members.

· Conducting weekly huddles and coaching sessions with team members.

· Provide guidance and cascades about newly developed accounting procedures.

· Aid on month end activities and accruals.

· Resolving issues for problematic invoices endorsed by the processing team.

· Status provision of client invoices and open issues on a weekly basis via weekly touchpoint calls.

· Conducting weekly process recap huddles with the processing team.

· Cascading client updates to the processing team.

· Month end accruals, searching of potential journal accounts for outstanding invoices through comparison with previous billings.