Ivan Izar Rosario
Urdaneta, Province Of Pangasinan,PAN
Summary
Dynamic professional with proven expertise in fieldwork and exceptional planning skills, honed at PSA and Link Pro. Excelled in enhancing data accuracy and customer satisfaction, showcasing superior interview techniques and empathetic listening. Achieved efficient project completion and adeptly managed high call volumes, demonstrating both hard and soft skills without exceeding a 55-word limit.
Overview
2
2
years of professional experience
Work History
Ennumerator
PSA
07.2024 - 09.2024
- Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
Call Center Representative
Link Pro
08.2022 - 07.2024
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Call center representative duties include providing information about products and services, taking orders, responding to customer complaints
Education
No Degree -
Fil Canadian Care Giving Center
Urdaneta, Province Of Pangasinan, Philippines07-2020
High School Diploma -
University of Pangasinan
Urdaneta, Province Of Pangasinan, Philippines03-2019
Skills
- Fieldwork experience
- Planning and coordination
- Supervisory skills
- Interview techniques
Play outdoor sports.
I do love playing outdoor sports like volleyball, badminton and etc. Because it really boosts my metabolism. And keeps our body healthier. And of course it really fun to play.
Timeline
Ennumerator
PSA
07.2024 - 09.2024
Call Center Representative
Link Pro
08.2022 - 07.2024
No Degree -
Fil Canadian Care Giving Center
High School Diploma -
University of Pangasinan
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